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We have a GE adora refrigerator that is accumulating ice…

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We have a GE...

We have a GE adora refrigerator that is accumulating ice underneath the deli drawer. It appears the drain is not draining in the back under the coils. Any tips?

Contractor's Assistant: Can you guesstimate how old your GE is? And just to clarify, what's the exact model?

DFE29JSDASS I think it is 1-2 years old, but not certain as we just moved into the house

Contractor's Assistant: Do you plan on doing the work yourself?

WE have been trying, but not sure what to do about the clogged drain. Tried flushing the drain with hot water and baking soda and it doesn't appear to be working.

Submitted: 11 months ago.Category: Appliance
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Answered in 6 minutes by:
9/16/2017
Appliance Technician: Tyler Z., Appliance Doc replied 11 months ago
Tyler Z.
Tyler Z., Appliance Doc
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Satisfied Customers: 89,279
Experience: 9+ years being an appliance technician with factory training.
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Appliance Technician: Tyler Z., Appliance Doc replied 11 months ago

So you are correct that you have a clogged drain. You need to remove everything out of the refrigerator and remove the back panel to see the drain. The panel you are removing is part 799 on the diagram attached below. The drain will be clogged with ice so unless you have something like a turkey baster to shoot ice down the hole, it's going to take a very long time to thaw out. Once the drain is thawed out, there is a clip GE makes which clips onto the heater and transfers heat down into the drain hole so it doesn't freeze over again. The part number for that clip is WR51X10133 if you want to install one.

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