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Have a GE combo microwave/oven wall unit PT970SR3SS. The…

Customer Question
Have a GE combo...

Have a GE combo microwave/oven wall unit PT970SR3SS. The microwave portion of keypad does not work. Just blank. the oven portion works fine.

Contractor's Assistant: Can you guesstimate how old your GE is? And just to clarify, what's the exact model?

PT970SR3SS. maybe 5 yrs

Contractor's Assistant: Do you plan on doing the work yourself?

Yes

Submitted: 11 months ago.Category: Appliance
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Answered in 2 hours by:
9/16/2017
Appliance Technician: Webb-Guy, Handyman replied 11 months ago
Webb-Guy
Webb-Guy, Handyman
Category: Appliance
Satisfied Customers: 3,466
Experience: Maitenance Supervisor
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Hello, and welcome to JustAnswer. My name is ***** ***** I will be the one to assist you. Sorry to hear that you are having this trouble. I see that your question has been sitting for a while are you still needing help with this matter?

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Appliance Technician: Webb-Guy, Handyman replied 11 months ago

ok so the microwave control panel is not working but the oven is?

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Customer reply replied 11 months ago
microwave panel portion is blank. Oven portion works fine
Appliance Technician: Webb-Guy, Handyman replied 11 months ago

so the part that is going to need to be replaced is the microwave control board.

http://www.searspartsdirect.com/part-number/WB27T11294/0022/364.html?modelNumber=PT970SR3SS&categoryName=Built-In%20Oven,%20Electric%20with%20Microwave&brandName=GE

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