Appliance

Need appliance repair help? Ask a technician for answers ASAP

Ask an Expert,
Get an Answer ASAP!

This answer was rated:

Wrf757sdem00. Fridge at around 50 degrees freezer varying…

Wrf757sdem00. Fridge at around 50...
Wrf757sdem00. Fridge at around 50 degrees freezer varying somewhat -5 to 10. Rear copper pipe near compressor frosted with ice and frost.
Compressor seems hotter than others I've seen. What would be causing this?
Show More
Show Less
Ask Your Own Appliance Question
Answered in 12 hours by:
9/15/2017
Master Tech
Master Tech, Whirlpool Master Technician
Category: Appliance
Satisfied Customers: 12,334
Experience: 30 years Appliance Field 15 yr with Whirlpool Corp. 9 yrs Whirlpool Technical Assistance Line
Verified

Hello from Just Answer and the Appliance Category
I`m sorry to hear that your having issues!
My name is Woody.
I will be glad to assist you today.
I have been servicing ALL Major Brands of Appliances for 37 Years, I own my own Appliance repair Company
And I teach appliance repair at a local Community College.
I have over 100,000 plus in home repairs and over 80,000 internet repairs under my belt.
You will be paying me for my ANSWER to your Appliance Question,, Not for the repair of your appliance hence the name of this site Just Answer.
I will do my best to take the information that you provide to me and make a Diagnosis for you to be able to repair your own Appliance.

Since the compressor suction line is frosting over ,you either have the freezer Evaporator coil frozen up and no air flow over the Evaporator coil OR the unit is low on refrigerant.

Open the freezer door and look on the rear interior wall panel ,do you see any frost or ice on the rear wall panel?

Ask Your Own Appliance Question
Customer reply replied 7 months ago
Not in the freezer door no. I even took the whole thing off and there was nothing. No ice build-up at and drain was clear
Customer reply replied 7 months ago
This is just a guess on information I'm giving you but I'm used to seeing the evaporator fan constantly on. But the refrigerator was on and the freezer door switch was pressed down and the light turned off but the fan would not come on until 5 - 10 minutes later. And even after that it turned back off after 5 minutes or so. It seems to be turning off more often than I'm used to seeing but again that's a guess on my part. And the fan does work when I tested it.

ok if you had an issue with the freezer Evaporator fan under normal operating conditions the Freezer coil would be icing up .

And if you have no frost on the Freezer Evaporator coils but the suction line in the rear next to the compressor is frosting up ,then you have a unit that is low on refrigerant .

How old is this unit?

Ask Your Own Appliance Question

are you sure that you had no frost build up on the freezer coil that would restrict air flow across the coil ?

Ask Your Own Appliance Question

do you have any frost on the rear wall in the fresh foor side?

Ask Your Own Appliance Question
Customer reply replied 7 months ago
Fresh food side I don't see any. Freezer I took the entire panel off and no major ice buildup only a little on the evaporator betweenr the evaporator and panel but no where else like a pancake to size of a dollar but not blocking the airway.
Customer reply replied 7 months ago
No ice need the fan. It's a very odd pattern. Nearly nothing. And this was when it was on and not defrosted prior.

ok so your saying you has a small ball of frost /ice on the evaporator coil? normally this would be on the top right hand corner of the coil if you had one.

Ask Your Own Appliance Question
Customer reply replied 7 months ago
It's not a ball like I'm used to seeing on the incoming line but a slither pancake in between the panel I took of and the evaporator
Customer reply replied 7 months ago
No ice anywhere else
Customer reply replied 7 months ago
Right below the fan but not near the blades
Customer reply replied 7 months ago
I don't have enough a picture unfortunately

ok I think the best thing to do is to call for a in home service call .

I suspect you have a sealed refrigeration system issue.

Ask Your Own Appliance Question

If you need me again for any other issues you can request me Whrlp Master Tech.

And Even after you rate me Today if you have a question just reply back to me,
I will still assist you, no extra charges .
But rating me 5 STARS is the ONLY way I get paid for my time.

Master Tech
Master Tech, Whirlpool Master Technician
Category: Appliance
Satisfied Customers: 12,334
Experience: 30 years Appliance Field 15 yr with Whirlpool Corp. 9 yrs Whirlpool Technical Assistance Line
Verified
Master Tech and 87 other Appliance Specialists are ready to help you
Ask your own question now
Customer reply replied 7 months ago
Is there a fresh food evaporator fan also? is there also maybe a damper door that would fail?

yes this unit has a Fresh food Evaporator motor also.

And no this unit does not have a damper door since it has two separate evaporators .

Ask Your Own Appliance Question
Customer reply replied 7 months ago
thanks.

problem!

Ask Your Own Appliance Question
Was this answer helpful?
Ask Master Tech Your Own Question
Master Tech
Master Tech
Master Tech, Whirlpool Master Technician
Category: Appliance
Satisfied Customers: 12,334
12,334 Satisfied Customers
Experience: 30 years Appliance Field 15 yr with Whirlpool Corp. 9 yrs Whirlpool Technical Assistance Line

Master Tech is online now

A new question is answered every 9 seconds

How JustAnswer works:

  • Ask an ExpertExperts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional AnswerVia email, text message, or notification as you wait on our site. Ask follow up questions if you need to.
  • 100% Satisfaction GuaranteeRate the answer you receive.

JustAnswer in the News:

Ask-a-doc Web sites: If you've got a quick question, you can try to get an answer from sites that say they have various specialists on hand to give quick answers... Justanswer.com.
JustAnswer.com...has seen a spike since October in legal questions from readers about layoffs, unemployment and severance.
Web sites like justanswer.com/legal
...leave nothing to chance.
Traffic on JustAnswer rose 14 percent...and had nearly 400,000 page views in 30 days...inquiries related to stress, high blood pressure, drinking and heart pain jumped 33 percent.
Tory Johnson, GMA Workplace Contributor, discusses work-from-home jobs, such as JustAnswer in which verified Experts answer people’s questions.
I will tell you that...the things you have to go through to be an Expert are quite rigorous.

What Customers are Saying:

Thank you for the expeditious answer. It's good to know you're out there and awake in the wee hours when I finally have time to ask questions about my Jenn Air.

JeanRiverhead, NY

You did one super job of explaining to me everything there is to know about this fridge. I'm looking forward to asking you questions in the future.

JimmyBagley, IA

Wonderful service, prompt, efficient, and accurate. Couldn't have asked for more. I cannot thank you enough for your help.

Mary C.Freshfield, Liverpool, UK

This expert is wonderful. They truly know what they are talking about, and they actually care about you. They really helped put my nerves at ease. Thank you so much!!!!

AlexLos Angeles, CA

Thank you for all your help. It is nice to know that this service is here for people like myself, who need answers fast and are not sure who to consult.

GPHesperia, CA

I couldn't be more satisfied! This is the site I will always come to when I need a second opinion.

JustinKernersville, NC

Just let me say that this encounter has been entirely professional and most helpful. I liked that I could ask additional questions and get answered in a very short turn around.

EstherWoodstock, NY

< Previous | Next >

Meet the Experts:

John

John

Home Appliance Technician

13,453 satisfied customers

Appliance repair business owner for over 43 years.

Tom Goellner

Tom Goellner

Home Appliance Technician

1,591 satisfied customers

32 yrs. experience servicing major appliances and HVAC equipment.

Tyler Z.

Tyler Z.

Appliance Doc

86,056 satisfied customers

9+ years being an appliance technician with factory training.

Kelly

Kelly

Appliance Technician

19,605 satisfied customers

Highly accurate diagnostician with over 30 years experience!

The Home Smithy

The Home Smithy

Home Appliance Technician

6,148 satisfied customers

30 years repairing appliances

william

william

Home Appliance Technician

3,012 satisfied customers

Major Home Appliance Technician Specialist Whirpool Certificate

John

John

restaurant equipment technician

2,103 satisfied customers

25+ years experience. I'm now employed by a commercial cooking equipment service company

< Previous | Next >

Related Appliance Questions
my refrigerator is making ice inside refrigerator, what causes
my refrigerator is making ice inside refrigerator, what causes this?… read more
Chas
Chas
Master Appliance Repair Technician
Vocational, Technical or Trade Scho
7,026 satisfied customers
miele kfn 8462 sd - F2 error message on fridge temperature
miele kfn 8462 sd - F2 error message on fridge temperature display and continuous beeping. been getting ice in drain at back of fridge for a few weeks - defrosted freezer/fridge, cleared drain hole an… read more
I.can
I.can
Engineer
High School or GED
780 satisfied customers
GE fridge. 1. Staying in defrost too long and stuff is
GE fridge. 1. Staying in defrost too long and stuff is thawing(ice cubes melt and refreeze to each other. 2. Water in back/bottom (in back where compressor is) 3. Compressor is really hot. Suggestions… read more
Tyler Z.
Tyler Z.
Appliance Doc
Bachelor's Degree
86,056 satisfied customers
Have #HDVR1040W ...freezer frosting heavily. refrigerator at
Have #HDVR1040W ...freezer frosting heavily. refrigerator at room temperature is close to room temperature. both freezer and refrigerator not responding to their respective controls. periodic h. setti… read more
Kelly
Kelly
Appliance Technician
High School or GED
19,605 satisfied customers
The refrigerator is not working [warm] but freezer is cold
the refrigerator is not working [warm] but freezer is cold but frosting up model #gb2fhdxwqoo sn ky3850021 … read more
Master Tech
Master Tech
Whirlpool Master Technician
12,334 satisfied customers
My Frigidaire Refigerator/freezer Model FGHS2631PF2 freezer
my Frigidaire Refigerator/freezer Model FGHS2631PF2 freezer circulating fan will not run. I checked voltage on the 4wire supply plug and get about 1.5 or 2 volts between two of the 4 wires to the yell… read more
applianceguy
applianceguy
Appliance tech
High School or GED
2,123 satisfied customers
Refrigerator and freezer not cooling items in freezer and
Refrigerator and freezer not cooling items in freezer and ice melting … read more
Kelly
Kelly
Appliance Technician
High School or GED
19,605 satisfied customers
I can't set the temperature for my refrigerator or freezer.
I can't set the temperature for my refrigerator or freezer. … read more
HVAC Guru
HVAC Guru
Service Technician
Associate Degree
682 satisfied customers
Ge freezer model FUF2ODMERWH Will not go below 50degrees
Ge freezer model FUF2ODMERWH Will not go below 50degrees there was some ice build up on the bottom and the drain. I cleaned that up and it worked for a couple of days and now it not working again. Any… read more
Tyler Z.
Tyler Z.
Appliance Doc
Bachelor's Degree
86,056 satisfied customers
Frigidaire upright freezer. FFU17FC5CW4. Bottom of freezer
Bottom of freezer cold, top not so cold. Thermometer reads 23 degrees F in empty freezer. Evaporator fan tests ok.… read more
Tom Goellner
Tom Goellner
Home Appliance Technician
Vocational, Technical or Trade Scho
1,591 satisfied customers
Frigidaire upright freezer. FFU17FC5CW4. Bottom of freezer
Bottom of freezer cold, top not so cold. Thermometer reads 23 degrees F in empty freezer. Evaporator fan tests ok.… read more
Tyler Z.
Tyler Z.
Appliance Doc
Bachelor's Degree
86,056 satisfied customers
Freezer is fine fr. Amana ABB192ZDES. Freezer works but
freezer is fine fr JA: What's the make and model? And have you checked the settings recently? Customer: amana ABB192ZDES JA: Do you plan on doing the work yourself? Customer: yes JA: Anything else we … read more
applianceguy
applianceguy
Appliance tech
High School or GED
2,123 satisfied customers
Have a LG LFX28978ST frig, the freezer food is thawling.
Hey I have a LG LFX28978ST frig, the freezer food is thawling. Comoressor is running, evaporator fan is running, condenser fan motor is running, condesner coils are cleaned, evaporator coil was cold w… read more
applianceguy
applianceguy
Appliance tech
High School or GED
2,123 satisfied customers
GE bottom door freezer. Freezer working, fridge not. I
GE bottom door freezer. Freezer working, fridge not. I replaced the evaporator fan and it worked fine for about 4 days. When I replaced the evaporator fan the blades of the fan were frozen in ice and … read more
Master Tech
Master Tech
Whirlpool Master Technician
12,334 satisfied customers
GE refrig/freezer model GSL25JFTABS S/N 225080 Freezer on
GE refrig/freezer model GSL25JFTABS S/N 225080 Freezer on setting #1 or #2 will freeze up water dispenser. Refrig setting over #2 and it will freeze items in the refrig. So we use for overflow but mai… read more
Tyler Z.
Tyler Z.
Appliance Doc
Bachelor's Degree
86,056 satisfied customers
There is ice forming in the area above the evaporator coil.
There is ice forming in the area above the evaporator coil. it grows so that eventually the fan blade hits it and makes a loud noise. Is this supposed to be taken care of by the defrost heater? I have… read more
Tyler Z.
Tyler Z.
Appliance Doc
Bachelor's Degree
86,056 satisfied customers
Have uppr refrigerator, lower freezer. The freezer will not
have uppr refrigerator, lower freezer. The freezer will not freeze. Refrigerator seems to work ok. … read more
HVAC Guru
HVAC Guru
Service Technician
Associate Degree
682 satisfied customers
Model mbf 1956hew S# 12015454jc evaporator coil ices up, fan
model mbf 1956hew S# 12015454jc evaporator coil ices up, fan is working properly, … read more
Daniel
Daniel
senior service enginner
High School or GED
2,435 satisfied customers
Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Show MoreShow Less

Ask Your Question

x