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The front frame is designed to get warm to prevent the seals from freezing to the frame of the refrigerator in humid climates. That being said, if the front frame is too warm, that usually means the compressor is over working. Pull the refrigerator forward, remove the lower back access panel and make sure the fan next to the compressor is running to cool the compressor down. Clean the condenser coils below the refrigerator as well so that the compressor can cool more efficiently. Other than that if that all checks good then it should be all normal.
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