Appliance

Need appliance repair help? Ask a technician for answers ASAP

Ask an Expert,
Get an Answer ASAP!

I have a question on my stove MGR5775qds, 3 months the

Customer Question
Hi Pearl I have...

Hi Pearl I have a question on my stove MGR5775qds

Contractor's Assistant: I'll do all I can to help. How long have you been dealing with this?

3 months the burners on the stove work but the oven does not

Contractor's Assistant: What's the make and model of your oven? And can you guesstimate how old it is?

I'm guessing 5 yr. we just move in about 4 months ago. model is mgr5775qds

Contractor's Assistant: Do you plan on doing the work yourself?

If I can

Contractor's Assistant: Anything else we should know to help you best?

I don't think so

Submitted: 11 months ago.Category: Appliance
Show More
Show Less
Ask Your Own Appliance Question
Answered in 5 minutes by:
9/14/2017
Appliance Technician: Tyler Z., Appliance Doc replied 11 months ago
Tyler Z.
Tyler Z., Appliance Doc
Category: Appliance
Satisfied Customers: 89,266
Experience: 9+ years being an appliance technician with factory training.
Verified

Hello. My name is ***** ***** I'll be helping you with your appliance question today. Please wait a few moments while I review your question.

Ask Your Own Appliance Question
Appliance Technician: Tyler Z., Appliance Doc replied 11 months ago

Since your cooktop still works, it sounds like your bake igniter is just going out and needs to be replaced. Igniters generally last about 6-8 years normally and then they either stop working all together, or they just get weak and don't draw 3.2 amps even though they are glowing. If an igniter doesn't pull 3.2 amps, the oven gas safety valve will not open up. Now the bake igniter is mounted to the bake burner below the floor inside the oven so you'd need to pull the floor out of the oven to access the igniter for replacement. Below is a link to the igniter for your model and it costs about $60.

CLICK HERE for oven igniter

I hope I have earned a 5 star rating. We are on the honor system here. Please remember to rate my service by selecting a star at the top or bottom of the screen before you leave today and reply back here letting me know with a rating of 1-5 stars (5 being the best). If you need anything else, just let me know. You can continue asking follow-up questions at no additional charge after rating my service if you still need assistance.

Ask Your Own Appliance Question
Customer reply replied 11 months ago
Thanks Tyler. Is there any other thing it might be?
Appliance Technician: Tyler Z., Appliance Doc replied 11 months ago

It could be a control board or a bad oven gas safety valve (very rare), but really the only way to know is to test power at the 2 wires going to the igniter when you turn the oven to bake. If you have 110 volts, then that confirms the igniter is bad.

Ask Your Own Appliance Question
Was this answer helpful?

How JustAnswer works

step-image
Describe your issueThe assistant will guide you
step-image
Chat 1:1 with an appliance technicianLicensed Experts are available 24/7
step-image
100% satisfaction guaranteeGet all the answers you need
Ask Tyler Z. Your Own Question
Tyler Z.
Tyler Z.
Tyler Z., Appliance Doc
Category: Appliance
Satisfied Customers: 89,266
89,266 Satisfied Customers
Experience: 9+ years being an appliance technician with factory training.

Tyler Z. is online now

A new question is answered every 9 seconds

How JustAnswer works:

  • Ask an ExpertExperts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional AnswerVia email, text message, or notification as you wait on our site. Ask follow up questions if you need to.
  • 100% Satisfaction GuaranteeRate the answer you receive.

JustAnswer in the News:

Ask-a-doc Web sites: If you've got a quick question, you can try to get an answer from sites that say they have various specialists on hand to give quick answers... Justanswer.com.
JustAnswer.com...has seen a spike since October in legal questions from readers about layoffs, unemployment and severance.
Web sites like justanswer.com/legal
...leave nothing to chance.
Traffic on JustAnswer rose 14 percent...and had nearly 400,000 page views in 30 days...inquiries related to stress, high blood pressure, drinking and heart pain jumped 33 percent.
Tory Johnson, GMA Workplace Contributor, discusses work-from-home jobs, such as JustAnswer in which verified Experts answer people’s questions.
I will tell you that...the things you have to go through to be an Expert are quite rigorous.

What Customers are Saying:

Thank you for the expeditious answer. It's good to know you're out there and awake in the wee hours when I finally have time to ask questions about my Jenn Air.

JeanRiverhead, NY

You did one super job of explaining to me everything there is to know about this fridge. I'm looking forward to asking you questions in the future.

JimmyBagley, IA

Wonderful service, prompt, efficient, and accurate. Couldn't have asked for more. I cannot thank you enough for your help.

Mary C.Freshfield, Liverpool, UK

This expert is wonderful. They truly know what they are talking about, and they actually care about you. They really helped put my nerves at ease. Thank you so much!!!!

AlexLos Angeles, CA

Thank you for all your help. It is nice to know that this service is here for people like myself, who need answers fast and are not sure who to consult.

GPHesperia, CA

I couldn't be more satisfied! This is the site I will always come to when I need a second opinion.

JustinKernersville, NC

Just let me say that this encounter has been entirely professional and most helpful. I liked that I could ask additional questions and get answered in a very short turn around.

EstherWoodstock, NY

< Previous | Next >

Meet the Experts:

John

John

Home Appliance Technician

13,453 satisfied customers

Appliance repair business owner for over 43 years.

Tom Goellner

Tom Goellner

Home Appliance Technician

1,606 satisfied customers

32 yrs. experience servicing major appliances and HVAC equipment.

Tyler Z.

Tyler Z.

Appliance Doc

89,266 satisfied customers

9+ years being an appliance technician with factory training.

Kelly

Kelly

Appliance Technician

20,480 satisfied customers

Highly accurate diagnostician with over 30 years experience!

The Home Smithy

The Home Smithy

Home Appliance Technician

6,148 satisfied customers

30 years repairing appliances

william

william

Home Appliance Technician

3,012 satisfied customers

Major Home Appliance Technician Specialist Whirpool Certificate

John

John

restaurant equipment technician

2,103 satisfied customers

25+ years experience. I'm now employed by a commercial cooking equipment service company

< Previous | Next >

Related Appliance Questions
I got a 2 yr [;d Samsung refrigerator, Mdl- RF28HDEDBSR/AA.
Hi Pearl ,I'm Gary. I got a 2 yr [;d Samsung refrigerator, Mdl- RF28HDEDBSR/AA. The ice maker Just quit working on it last night. It appears to be out of water. I put a new filter element on the water… read more
Webb-Guy
Webb-Guy
Maitenance Supervisor
Associate Degree
3,363 satisfied customers
I can't get one of my burners in our cartridge to work on
I can't get one of my burners in our cartridge to work on our Jenn Air stove … read more
Dan Morehouse
Dan Morehouse
Owner Morehouse Appliances LLC
Bachelor\u0027s Degree
26 satisfied customers
I have a DCS gas stove. The broiler works but the oven does
Hi Pearl I have a DCS gas stove. The broiler works but the oven does not. Advice? … read more
Tyler Z.
Tyler Z.
Appliance Doc
Bachelor's Degree
89,266 satisfied customers
Thanks! I have a 8-9 year old gas oven that has begun to
Thanks! Hi I have a 8-9 year old gas oven that has begun to work irratically -it heats up then as its cooking it stops heating. Sometimes if I turn it off and on it restarts and finishes and sometimes… read more
Tyler Z.
Tyler Z.
Appliance Doc
Bachelor's Degree
89,266 satisfied customers
I HAVE A MAYTAG RANGE MODEL MGR5775QDS AND NEED TO CONVERT
I HAVE A MAYTAG RANGE MODEL MGR5775QDS AND NEED TO CONVERT IT TO LP. I HAVE THE 5 ORIFICES TO CONVERT IT BUT THE INFORMATION REFERRED TO ON THE MAYTAG SITE WAS NOT ON THE BACK OF THE RANGE. CAN I GET … read more
Expert
Expert
We have a six-burner gas range that has suddenly started beeping
We have a six-burner gas range that has suddenly started beeping at us. We have tried all the various buttons on the front to get it to stop, but none of them stop it for more than a few seconds. The … read more
Rick
Rick
Bachelor\u0027s Degree
232 satisfied customers
I hope im in the right spot. This is just a need to know
I hope i'm in the right spot. This is just a need to know question. I have been discussing this with my daughter for months, well anyway, about 5-6 months ago my grandson burned himself on the kitchen… read more
Kelly
Kelly
Appliance Technician
High School or GED
20,480 satisfied customers
hi guys, i have a maytag model mgr57750ds gas stove. the bottom
hi guys, i have a maytag model mgr57750ds gas stove. the bottom oven will not ignite and i am wondering if you could help me figure out what is wrong. the broiler works just fine, when i put it to the… read more
John
John
Home Appliance Technician
Vocational, Technical or Trade Scho
13,453 satisfied customers
Hi I have a Whirlpool Gold electrical oven/stove range (MOD
Hi I have a Whirlpool Gold electrical oven/stove range (MOD YGY396LXPB01 Serial XT1004295). There is a PF error on the oven control panel which we have tried holding down the cancel button and tried r… read more
Tyler Z.
Tyler Z.
Appliance Doc
Bachelor's Degree
89,266 satisfied customers
I BOUGHT A MAYTAG STOOVE ABOUT 2 YEARS AGO, AND THE BURNER
I BOUGHT A MAYTAG STOOVE ABOUT 2 YEARS AGO, AND THE BURNER CREATES A LONG FLAME IN THE BIG HOLE OF THE BURNER, ALL AROUND BURNER THE FLAME IS NORMAL EXEPT FOR THE BIG HOLE IN ALL THE 4 BURNERS. I DON'… read more
MASTERTECH
MASTERTECH
Owner
Vocational, Technical or Trade Scho
6,817 satisfied customers
Hello, Two years ago, I renovated my kitchen and I purchased
Hello, Two years ago, I renovated my kitchen and I purchased a new Maytag gas range. As soon as we started using it, the clock on the panel above the burners wasn't keeping proper time so I contacted … read more
Mike
Mike
Owner
Vocational, Technical or Trade Scho
17,625 satisfied customers
I have a Maytag gas oven/stove. For many months now, it takes
I have a Maytag gas oven/stove. For many months now, it takes a long time for the oven to light and heat up after I turn it on. Tonight I turned it on 400deg, and an hour later it was only mildly warm… read more
Appliance Tech Dave
Appliance Tech Dave
Vocational, Technical or Trade Scho
1,116 satisfied customers
we turned off the gas a few days ago to work on the pipes and
we turned off the gas a few days ago to work on the pipes and both the oven and broiler have not worked since. repairs to the pipes were not in the vicinity of the oven. the wedgewood stove does work … read more
John
John
restaurant equipment technician
Associate Degree
2,103 satisfied customers
I have a Hot Point electric stove Model RB7878H1BB approx 5
I have a Hot Point electric stove Model RB7878H1BB approx 5 yrs old.. The issue is then when the burners are on and the oven turned on the 50AMP circuit breaker trips. This started several days ago. Y… read more
JIM
JIM
OWNER
Vocational, Technical or Trade Scho
201 satisfied customers
I haave a 1973 Tappan gas range. The two front burners no longer
I haave a 1973 Tappan gas range. The two front burners no longer work. Can they be repaired? The pilot lights are working as is the oven.… read more
MASTERTECH
MASTERTECH
Owner
Vocational, Technical or Trade Scho
6,817 satisfied customers
15year old gas stove. Oven not heating. All 4 burners are operational.
15year old gas stove. Oven not heating. All 4 burners are operational. Oven is a GEXL44. The last time we used the oven was about a week ago.… read more
MASTERTECH
MASTERTECH
Owner
Vocational, Technical or Trade Scho
6,817 satisfied customers
Bought a frigidare stove a few years ago, for the past 3-4
Bought a frigidare stove a few years ago, for the past 3-4 months the stove won't ignite when turned on. Cleaned it and worked well for a couple of months, now it's doing it again.… read more
Bret
Bret
High School or GED
10 satisfied customers
I have an Amana electric smooth top easy touch control 700
I have an Amana electric smooth top easy touch control 700 oven - a little over 2 years old. The back right small burner and the warming center burner (which may be connected) are not coming on. Other… read more
Bob Schauer
Bob Schauer
Retired
Vocational, Technical or Trade Scho
266 satisfied customers
Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Show MoreShow Less

Ask Your Question

x