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On the lid top loadin door, the front lock on my lid snapped…

Customer Question
On the lid top...

On the lid top loadin door, the front lock on my lid snapped off i need that part

Contractor's Assistant: I'll do all I can to help. How long have you been dealing with this?

Haven't been able to wash cloths in 2 weeks

Contractor's Assistant: What's the make and model of your washing machine? And can you guesstimate how old it is?

Type 581 ....maybe a 2008-2009 mod # 110.28042700

Contractor's Assistant: Do you plan on doing the work yourself?

Yes

Contractor's Assistant: Anything else we should know to help you best?

Just know its the front lock that clicks the machine locked when washing

Submitted: 11 months ago.Category: Appliance
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Answered in 3 minutes by:
9/14/2017
Appliance Technician: Tyler Z., Appliance Doc replied 11 months ago
Tyler Z.
Tyler Z., Appliance Doc
Category: Appliance
Satisfied Customers: 89,263
Experience: 9+ years being an appliance technician with factory training.
Verified

Hello. My name is ***** ***** I'll be helping you with your appliance question today. Please wait a few moments while I review your question.

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Appliance Technician: Tyler Z., Appliance Doc replied 11 months ago

I'm confused as to what part is broken? Are you saying something on the lid is broken? can you take a picture?

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Customer reply replied 11 months ago
Can i call
Customer reply replied 11 months ago
Sent the pics
Customer reply replied 11 months ago
Are u there?
Appliance Technician: Tyler Z., Appliance Doc replied 11 months ago

Yes, please be patient. It takes time to work.

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Customer reply replied 11 months ago
Ok
Appliance Technician: Tyler Z., Appliance Doc replied 11 months ago

...

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Customer reply replied 11 months ago
No
Customer reply replied 11 months ago
Are u still there?
Appliance Technician: Tyler Z., Appliance Doc replied 11 months ago

OK, I can't help you if you keep interrupting me every minute as I'm looking up your washer so I'm going to have to opt out and wish you the best.

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Customer reply replied 11 months ago
Opt out because im typing a question??
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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

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