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John
John, Home Appliance Technician
Category: Appliance
Satisfied Customers: 13453
Experience:  Appliance repair business owner for over 43 years.
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On the lid top loadin door, the front lock on my lid snapped

Customer Question

On the lid top loadin door, the front lock on my lid snapped off i need that part
JA: I'll do all I can to help. How long have you been dealing with this?
Customer: Haven't been able to wash cloths in 2 weeks
JA: What's the make and model of your washing machine? And can you guesstimate how old it is?
Customer: type 581 ....maybe a 2008-2009 mod # 110.28042700
JA: Do you plan on doing the work yourself?
Customer: Yes
JA: Anything else we should know to help you best?
Customer: just know its the front lock that clicks the machine locked when washing
Submitted: 1 month ago.
Category: Appliance
Expert:  Tyler Z. replied 1 month ago.

Hello. My name is ***** ***** I'll be helping you with your appliance question today. Please wait a few moments while I review your question.

Expert:  Tyler Z. replied 1 month ago.

I'm confused as to what part is broken? Are you saying something on the lid is broken? can you take a picture?

Customer: replied 1 month ago.
Customer: replied 1 month ago.
Sent the pics
Customer: replied 1 month ago.
Are u there?
Expert:  Tyler Z. replied 1 month ago.

Yes, please be patient. It takes time to work.

Customer: replied 1 month ago.
Ok
Expert:  Tyler Z. replied 1 month ago.

...

Customer: replied 1 month ago.
No
Customer: replied 1 month ago.
Are u still there?
Expert:  Tyler Z. replied 1 month ago.

OK, I can't help you if you keep interrupting me every minute as I'm looking up your washer so I'm going to have to opt out and wish you the best.

Customer: replied 1 month ago.
Opt out because im typing a question??