Appliance

Need appliance repair help? Ask a technician for answers ASAP

Ask an Expert,
Get an Answer ASAP!

I unplugged my microwave and replugged it in and it came on.

Customer Question
I unplugged my microwave...

I unplugged my microwave and replugged it in and it came on. I set the clock , ran it 5 seconds. and a 7 appeared and it went back out and 5e came back up

Contractor's Assistant: What's the microwave's make and model? And can you guesstimate how old it is?

SMH9151W Mar 2010

Contractor's Assistant: Do you plan on doing the work yourself?

Yes

Contractor's Assistant: Anything else we should know to help you best?

Can it not be reset

Submitted: 11 months ago.Category: Appliance
Show More
Show Less
Ask Your Own Appliance Question
Answered in 19 hours by:
9/14/2017
Appliance Technician: Martyn Lloyd, Home Appliance Technician replied 11 months ago
Martyn Lloyd
Martyn Lloyd, Home Appliance Technician
Category: Appliance
Satisfied Customers: 142
Experience: Owner/Partner at Bargain Box
Verified

Hi

The problem is the touchpad....here is a VIDEO for a detailed look at how you may be able to repair yourself

Please be aware that not all things can be resolved at home or in the way we might hope, some may need closer inspection and intervention, others are simply not feasible or advised, so please do not shoot the messenger, it is to save you time, money and the threat of unwanted repercussions.

Let me know how you get on, and please get back to me if you have any other questions or concerns and I will try help you more.

It may take more than one exchange to get a fix, so please work with me, you are my eyes and ears here

If you feel that I have helped to answer your questions please remember to rate my performance positively before you leave so that we can close the file as it is the only acknowledgement we receive for our time and experience.

Ask Your Own Appliance Question
Was this answer helpful?

How JustAnswer works

step-image
Describe your issueThe assistant will guide you
step-image
Chat 1:1 with an appliance technicianLicensed Experts are available 24/7
step-image
100% satisfaction guaranteeGet all the answers you need
Ask Martyn Lloyd Your Own Question
Martyn Lloyd
Martyn Lloyd
Martyn Lloyd, Home Appliance Technician
Category: Appliance
Satisfied Customers: 142
142 Satisfied Customers
Experience: Owner/Partner at Bargain Box

Martyn Lloyd is online now

A new question is answered every 9 seconds

How JustAnswer works:

  • Ask an ExpertExperts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional AnswerVia email, text message, or notification as you wait on our site. Ask follow up questions if you need to.
  • 100% Satisfaction GuaranteeRate the answer you receive.

JustAnswer in the News:

Ask-a-doc Web sites: If you've got a quick question, you can try to get an answer from sites that say they have various specialists on hand to give quick answers... Justanswer.com.
JustAnswer.com...has seen a spike since October in legal questions from readers about layoffs, unemployment and severance.
Web sites like justanswer.com/legal
...leave nothing to chance.
Traffic on JustAnswer rose 14 percent...and had nearly 400,000 page views in 30 days...inquiries related to stress, high blood pressure, drinking and heart pain jumped 33 percent.
Tory Johnson, GMA Workplace Contributor, discusses work-from-home jobs, such as JustAnswer in which verified Experts answer people’s questions.
I will tell you that...the things you have to go through to be an Expert are quite rigorous.

What Customers are Saying:

Thank you for the expeditious answer. It's good to know you're out there and awake in the wee hours when I finally have time to ask questions about my Jenn Air.

JeanRiverhead, NY

You did one super job of explaining to me everything there is to know about this fridge. I'm looking forward to asking you questions in the future.

JimmyBagley, IA

Wonderful service, prompt, efficient, and accurate. Couldn't have asked for more. I cannot thank you enough for your help.

Mary C.Freshfield, Liverpool, UK

This expert is wonderful. They truly know what they are talking about, and they actually care about you. They really helped put my nerves at ease. Thank you so much!!!!

AlexLos Angeles, CA

Thank you for all your help. It is nice to know that this service is here for people like myself, who need answers fast and are not sure who to consult.

GPHesperia, CA

I couldn't be more satisfied! This is the site I will always come to when I need a second opinion.

JustinKernersville, NC

Just let me say that this encounter has been entirely professional and most helpful. I liked that I could ask additional questions and get answered in a very short turn around.

EstherWoodstock, NY

< Previous | Next >

Meet the Experts:

John

John

Home Appliance Technician

13,453 satisfied customers

Appliance repair business owner for over 43 years.

Tom Goellner

Tom Goellner

Home Appliance Technician

1,606 satisfied customers

32 yrs. experience servicing major appliances and HVAC equipment.

Tyler Z.

Tyler Z.

Appliance Doc

88,462 satisfied customers

9+ years being an appliance technician with factory training.

Kelly

Kelly

Appliance Technician

20,480 satisfied customers

Highly accurate diagnostician with over 30 years experience!

The Home Smithy

The Home Smithy

Home Appliance Technician

6,148 satisfied customers

30 years repairing appliances

william

william

Home Appliance Technician

3,012 satisfied customers

Major Home Appliance Technician Specialist Whirpool Certificate

John

John

restaurant equipment technician

2,103 satisfied customers

25+ years experience. I'm now employed by a commercial cooking equipment service company

< Previous | Next >

Related Appliance Questions
Our microwave is beeping once a minute. Model WMH2175XVS-1.
Model WMH2175XVS-1. Serial TR Y 44 38576 purchased Mar 2010 … read more
Tom Goellner
Tom Goellner
Home Appliance Technician
Vocational, Technical or Trade Scho
1,606 satisfied customers
We have a. We have a Samsung microwave Model SMH9207ST which
We have a Samsung microwave Model SMH9207ST which is not working. An SE (5E) error came up on December 25th which we were able to clear out and on the morning of December 26th all functions were working but upon heating water for instant coffee it stopped working. When trying to reset - it''s trying every 2-3 seconds to reset without any success. … read more
Tyler Z.
Tyler Z.
Appliance Doc
Bachelor's Degree
88,462 satisfied customers
I just bought a Panasonic inverter microwave oven model #
I just bought a Panasonic inverter microwave oven model # … read more
Kelly
Kelly
Appliance Technician
High School or GED
20,480 satisfied customers
I have a Maytag MICROWAVE THAT SHOWS A 5E in the menu window
I have a Maytag MICROWAVE THAT SHOWS A 5E in the menu window and nothing else works. I unplug it and the clock reset warning comes up but before I can reset clock the same warning comes back "5E" Can … read more
Tyler Z.
Tyler Z.
Appliance Doc
Bachelor's Degree
88,462 satisfied customers
SAMSUNG MICROWAVE MODEL SMH9151W DOES NOT WORK AND GIVES US
SAMSUNG MICROWAVE MODEL SMH9151W DOES NOT WORK AND GIVES US A SIGNAL LIKE SE OR 5E ,.WHAT IS WRONG WITH IT… read more
Kelly
Kelly
Appliance Technician
High School or GED
20,480 satisfied customers
I have a GE built in Microwave Model PVM1870SM3SS, Serial ZS901787B,
I have a GE built in Microwave Model PVM1870SM3SS, Serial ZS901787B, built Dec 2009. It quit working this morning, after running for 3.5 Mins. (I set that time). The microve went dead. I was able to u… read more
Tyler Z.
Tyler Z.
Appliance Doc
Bachelor's Degree
88,462 satisfied customers
II have a Whirlpool microwave Model MT4155SPQ5 bought in
II have a Whirlpool microwave Model MT4155SPQ5 bought in 2012. When I press Start the oven goes for 4-5 seconds then stops. I have reset the clock, made sure the timer is off, as well as demo mode. Th… read more
Rick
Rick
Bachelor\u0027s Degree
232 satisfied customers
Appliance: Whirlpool gas range model # XXXXX Issue:
Appliance: Whirlpool gas range model # XXXXX Issue: "Start ?" display will not turn off When changing the display time this AM to DST, inadvertantly touched the start time button. Now whenever, I set … read more
HVAC Guru
HVAC Guru
Service Technician
Associate Degree
682 satisfied customers
I have a Samsung over the stove microwave, Model # XXXXX
I have a Samsung over the stove microwave, Model # XXXXX It wont do anything no matter what button I touch, in the display window shows the code 5E, I think could be SE. I unplugged and replugged it a… read more
gst85
gst85
Appliance Tech
3,355 satisfied customers
I have an over the stove samsung microwave that just went out.
I have an over the stove samsung microwave that just went out. in the clock window it has -5E- There is no power. My stove is working and they are on the same circuit. I can't find my information or b… read more
Tyler Z.
Tyler Z.
Appliance Doc
Bachelor's Degree
88,462 satisfied customers
my microwave is just over a year old and now its not working.
my microwave is just over a year old and now its not working. I have unplugged and replugged. Each time a display appears (not sure if it is numerical or alpha) But it reads : 5E what does it mean and… read more
Appliance Tech Larry
Appliance Tech Larry
Outside inhome service tech
High School or GED
19,156 satisfied customers
Samsung Microwave ModelSMH9187ST: Unattended, beeped once
Samsung Microwave ModelSMH9187ST: Unattended, beeped once and displayed message choose 1-4. Touch pad unresponive. Unplugged, plugged back in after 15 seconds. Displayed "please touch clock and set ti… read more
JCCARVER
JCCARVER
8 satisfied customers
After a power outage the over the range microwave oven displays
After a power outage the over the range microwave oven displays 88 :88 tried resetting clock but nothing happens but a short double beep then 5 E is displayed this is all that happens each time I try … read more
Tyler Z.
Tyler Z.
Appliance Doc
Bachelor's Degree
88,462 satisfied customers
We have an above the range microwave, model SMH9187W a line
We have an above the range microwave, model SMH9187W a line of all strange characters came on the display window then it said push clock but after a couple seconds it said -- 5E -- I have tried unplug… read more
Tyler Z.
Tyler Z.
Appliance Doc
Bachelor's Degree
88,462 satisfied customers
i have a whirlpool self cleaning gas stove that is 14 years
i have a whirlpool self cleaning gas stove that is 14 years old. all of a sudden the oven display panel came on with a F-1 signal and a beeping noise. I have unplugged the stove and replugged it but t… read more
RUSS
RUSS
Vocational, Technical or Trade Scho
1,824 satisfied customers
My GE appliance Microwave XL1800 Profile has stopped heating
My GE appliance Microwave XL1800 Profile has stopped heating and the word "sensor error" appears on the display.… read more
applianceguy
applianceguy
Appliance tech
High School or GED
2,164 satisfied customers
I have a GE profile self cleaning gas range The power went
I have a GE profile self cleaning gas range The power went out a few weeks ago, and since the clock display has been acting weird, displaying 11:98 instead of 11:39. Tried unplugging/replugging, to no… read more
Mr Repair
Mr Repair
Vocational, Technical or Trade Scho
40 satisfied customers
My microwave oven model nn-t664sfx on any of the top three
My microwave oven model nn-t664sfx on any of the top three power settings will only run for three to three and a half minutes and shuts itself down. There is no sound or message and to restart it the … read more
The Appliance Guy
The Appliance Guy
High School or GED
11 satisfied customers
Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Show MoreShow Less

Ask Your Question

x