Need Appliance Repair Help? Ask a Technician for Answers ASAP
Hello and thanks for using JA!
My name is ***** ***** I have been repairing appliances for over 40 yrs and I will be assisting you tonight in trying to find out why your appliance is not working. Sometimes, there will be lapses in my replies back to your because of the volume of questions I am answering. But, please be assured that I will be giving you my best effort to help solve your problem.Give me a few minutes to check out the info you have provided, so I can give you an accurate answer.Thanks
Tell me what steps you have taken to try to light the pilot.
A phone call may be more productive in instructing you on what steps to take. But, you will have to initiate a phone call on your end if you want to do that.