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My washer wont agitate when its running through it's cycle…

Customer Question
My washer wont agitate...

My washer wont agitate when its running through it's cycle and then, with clothes in the machine it only drains 3 quarters of the water so the clothes are sopping wet when I go to take them out.

Contractor's Assistant: What's the make and model of your washing machine? And can you guesstimate how old it is?

Whirlpool Model LTG6234AW2 about 5 years old

Contractor's Assistant: Do you plan on doing the work yourself?

NO. Im 85 years old. I don't think so. I just don't want to be told I need a new washer if I don't.

Contractor's Assistant: Anything else we should know to help you best?

The hose is draining fine, the water goes in and out fine, till theist rinse, the it stays some fit.

Submitted: 11 months ago.Category: Appliance
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Answered in 1 minute by:
9/12/2017
Appliance Technician: Tyler Z., Appliance Doc replied 11 months ago
Tyler Z.
Tyler Z., Appliance Doc
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Satisfied Customers: 89,263
Experience: 9+ years being an appliance technician with factory training.
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Appliance Technician: Tyler Z., Appliance Doc replied 11 months ago

This is a stack laundry unit and while it is worth fixing, repairs are very difficult for these stack units so it's probably not something you would do yourself at 85. That being said, it sounds like something is either jamming the pump up and needs to be cleaned out, or the motor is overheating and cutting out so the motor needs to be replaced, or possibly the motor coupler that connects the transmission to the transmission has failed. The motor coupler would be the most likely culprit and it would cost about $150 to have this part replaced which a motor would be the most expensive repair at about $300 with parts, trip, and labor. To call for service, you can call 1.***-***-**** and they can tell you who is available in your area.

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