Appliance

Need appliance repair help? Ask a technician for answers ASAP

Ask an Expert,
Get an Answer ASAP!

I have a GE café French door model with the icemaker in the…

Customer Question
Hello, I have a GE...
Hello, I have a GE café French door model with the icemaker in the refrigerator door and it's not cold enough in there to make ice I replace the ice fan that was just pulsating but when I put the new one in the new one spends but very slow and still no ice? Please help
Submitted: 11 months ago.Category: Appliance
Show More
Show Less
Ask Your Own Appliance Question
Answered in 5 minutes by:
9/12/2017
Appliance Technician: Master Tech, Whirlpool Master Technician replied 11 months ago
Master Tech
Master Tech, Whirlpool Master Technician
Category: Appliance
Satisfied Customers: 13,521
Experience: 30 years Appliance Field 15 yr with Whirlpool Corp. 9 yrs Whirlpool Technical Assistance Line
Verified

Hello from Just Answer and the Appliance Category
I`m sorry to hear that your having issues!
My name is Woody.
I will be glad to assist you today.
I have been servicing ALL Major Brands of Appliances for 37 Years, I own my own Appliance repair Company
And I teach appliance repair at a local Community College.
I have over 100,000 plus in home repairs and over 80,000 internet repairs under my belt.
You will be paying me for my ANSWER to your Appliance Question,, Not for the repair of your appliance hence the name of this site Just Answer.
I will do my best to take the information that you provide to me and make a Diagnosis for you to be able to repair your own Appliance.

Can I please have the Full model number of the unit to better assist you ?

Ask Your Own Appliance Question
Customer reply replied 11 months ago
PFSS6PKWBSS
Customer reply replied 11 months ago
How long until you get back to me?
Customer reply replied 11 months ago
Please refund my money.
Appliance Technician: Master Tech, Whirlpool Master Technician replied 11 months ago

Sorry I do not work online 24/ 7 I also have to run my own appliance repair company.

I replied back to you with in 1 minutes from your first post and you then replied back to me almost 6 hours later.

I can still assist you but would like to not have to wait 6 hours for your reply.

Ask Your Own Appliance Question
Customer reply replied 11 months ago
I received absolutely nothing that told me there was a reply. So when I went to the original question I seen that you asked for the model number but nowhere and emails or text showed that you replied yet so I supplied it to you, and now you're getting back to me over 24 hours later probably closer to 36 hours and you still didn't answer the question or help me at all.
Appliance Technician: Tom Goellner, Home Appliance Technician replied 11 months ago
Tom Goellner
Tom Goellner, Home Appliance Technician
Category: Appliance
Satisfied Customers: 1,710
Experience: 32 yrs. experience servicing major appliances and HVAC equipment.
Verified

T​his ice fan should have 3 0r 4 wires to it. Inside the motor is a transistor and voltage ( D.C. voltage ) is pulsed to one lead to change the motor speed , so if it is ONLY running very slowly , the main control board is the problem.

Ask Your Own Appliance Question
Customer reply replied 11 months ago
The problem was fixed yesterday, no one got back to me and I asked for a refund, not for the answer that took over 36 hours.
Appliance Technician: Tom Goellner, Home Appliance Technician replied 11 months ago

I sent your request to administration

Ask Your Own Appliance Question
Was this answer helpful?

How JustAnswer works

step-image
Describe your issueThe assistant will guide you
step-image
Chat 1:1 with an appliance technicianLicensed Experts are available 24/7
step-image
100% satisfaction guaranteeGet all the answers you need
Ask Tom Goellner Your Own Question
Tom Goellner
Tom Goellner
Tom Goellner, Home Appliance Technician
Category: Appliance
Satisfied Customers: 1,710
1,710 Satisfied Customers
Experience: 32 yrs. experience servicing major appliances and HVAC equipment.

Tom Goellner is online now

A new question is answered every 9 seconds

How JustAnswer works:

  • Ask an ExpertExperts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional AnswerVia email, text message, or notification as you wait on our site. Ask follow up questions if you need to.
  • 100% Satisfaction GuaranteeRate the answer you receive.

JustAnswer in the News:

Ask-a-doc Web sites: If you've got a quick question, you can try to get an answer from sites that say they have various specialists on hand to give quick answers... Justanswer.com.
JustAnswer.com...has seen a spike since October in legal questions from readers about layoffs, unemployment and severance.
Web sites like justanswer.com/legal
...leave nothing to chance.
Traffic on JustAnswer rose 14 percent...and had nearly 400,000 page views in 30 days...inquiries related to stress, high blood pressure, drinking and heart pain jumped 33 percent.
Tory Johnson, GMA Workplace Contributor, discusses work-from-home jobs, such as JustAnswer in which verified Experts answer people’s questions.
I will tell you that...the things you have to go through to be an Expert are quite rigorous.

What Customers are Saying:

Thank you for the expeditious answer. It's good to know you're out there and awake in the wee hours when I finally have time to ask questions about my Jenn Air.

JeanRiverhead, NY

You did one super job of explaining to me everything there is to know about this fridge. I'm looking forward to asking you questions in the future.

JimmyBagley, IA

Wonderful service, prompt, efficient, and accurate. Couldn't have asked for more. I cannot thank you enough for your help.

Mary C.Freshfield, Liverpool, UK

This expert is wonderful. They truly know what they are talking about, and they actually care about you. They really helped put my nerves at ease. Thank you so much!!!!

AlexLos Angeles, CA

Thank you for all your help. It is nice to know that this service is here for people like myself, who need answers fast and are not sure who to consult.

GPHesperia, CA

I couldn't be more satisfied! This is the site I will always come to when I need a second opinion.

JustinKernersville, NC

Just let me say that this encounter has been entirely professional and most helpful. I liked that I could ask additional questions and get answered in a very short turn around.

EstherWoodstock, NY

< Previous | Next >

Meet the Experts:

John

John

Home Appliance Technician

13,453 satisfied customers

Appliance repair business owner for over 43 years.

Tom Goellner

Tom Goellner

Home Appliance Technician

1,710 satisfied customers

32 yrs. experience servicing major appliances and HVAC equipment.

Tyler Z.

Tyler Z.

Appliance Doc

88,462 satisfied customers

9+ years being an appliance technician with factory training.

Kelly

Kelly

Appliance Technician

20,480 satisfied customers

Highly accurate diagnostician with over 30 years experience!

The Home Smithy

The Home Smithy

Home Appliance Technician

6,148 satisfied customers

30 years repairing appliances

william

william

Home Appliance Technician

3,012 satisfied customers

Major Home Appliance Technician Specialist Whirpool Certificate

John

John

restaurant equipment technician

2,103 satisfied customers

25+ years experience. I'm now employed by a commercial cooking equipment service company

< Previous | Next >

Related Appliance Questions
I have a ge gfss6kkyass french door. 7 years the temp in my
7 years the temp in my frig and freezer are ok but temp in icemaker compartment is over 30 deg no ice will freeze … read more
Melissa Martin
Melissa Martin
Senior Technician
Whirlpool , Frigidaire, Maytag, GE, LG Authorized
110 satisfied customers
My newer samsung refrigerator can't make or dispense ice..
my newer samsung refrigerator can't make or dispense ice.. … read more
Alex Herbert
Alex Herbert
Appliance Technician
42 satisfied customers
We have a Ge profile french door refrigerator with a bottom
We have a Ge profile french door refrigerator with a bottom freezer. Our ice make is making clunking noises generally just before ice drops if it makes ice. Have you had this problem before and what i… read more
Tyler Z.
Tyler Z.
Appliance Doc
Bachelor's Degree
88,462 satisfied customers
The refrigerator section of my Whirlpool GX5FHTXVY06 is not
The refrigerator section of my Whirlpool GX5FHTXVY06 is not cooling. A few weeks ago the temperature control for the fridge starting moving itself up to 7. I could move it back down and it would stay … read more
HVAC Guru
HVAC Guru
Service Technician
Associate Degree
682 satisfied customers
I have a Whirlpool French door refrigerator and I'm having
Hi, I have a Whirlpool French door refrigerator and I'm having problem with the ice maker for some reason is making ice but won't dump it in to the bucket. … read more
Appliance Tech Dave
Appliance Tech Dave
Vocational, Technical or Trade Scho
1,116 satisfied customers
I have a ge café refrigerator bought in 2012. The ice maker
I have a ge café refrigerator bought in 2012. The ice maker stopped working about 2 weeks ago and now only makes about 2 batches of ice per day, about 12 cubes. what should I do to fix this?… read more
Tyler Z.
Tyler Z.
Appliance Doc
Bachelor's Degree
88,462 satisfied customers
My GE café line side by side is not making ice the tray is
my GE café line side by side is not making ice the tray is full water but not freezing and there is no cold air coming from the top vent in the fridge but the freezer seems to be fine...help!… read more
HVAC Guru
HVAC Guru
Service Technician
Associate Degree
682 satisfied customers
I'm looking to buy a new frig with ice/water in door,
I'm looking to buy a new frig with ice/water in door, probably french doors with freezer on bottom, and approx 30 cu ft. Do you recommend any in particular or any particular brand to get or to stay aw… read more
Tyler Z.
Tyler Z.
Appliance Doc
Bachelor's Degree
88,462 satisfied customers
The ice machine within my GE refrigerator is producing ice
The ice machine within my GE refrigerator is producing ice at a very slow rate. Normally if I were to empty the ice bin at night, it would be 3/4 full by morning. Now, the ice machine is making two ma… read more
Tyler Z.
Tyler Z.
Appliance Doc
Bachelor's Degree
88,462 satisfied customers
My new Samsung French door refrigerator was delivered yesterday
My new Samsung French door refrigerator was delivered yesterday 1/3. Everything seems to be working fine, but the icemaker is only making about 8-10 ice cubes per load. The water line is brand new and… read more
Tyler Z.
Tyler Z.
Appliance Doc
Bachelor's Degree
88,462 satisfied customers
Need to buy a new refrigerator. What brand has the least problems
Need to buy a new refrigerator. What brand has the least problems and repairs?It seems like everything I read online there is not a good one made anymore. Thanks… read more
Tyler Z.
Tyler Z.
Appliance Doc
Bachelor's Degree
88,462 satisfied customers
HI there is Frigidare Fridge..... Ice maker leaking ...........before
HI there is Frigidare Fridge..... Ice maker leaking ...........before was not wotrking sometime needs to on and off it few times till works after Ice maker start to leak water ...... I think this mode… read more
Tyler Z.
Tyler Z.
Appliance Doc
Bachelor's Degree
88,462 satisfied customers
I bought a new house,last week, and the GE profile PFSS6PKWBSS
I bought a new house,last week, and the GE profile PFSS6PKWBSS refrigerator, model no. AR079231, icemaker was "running sluggishly", said the owner, at the walk thru.. She was correct. it stopped makin… read more
bryanpaul52
bryanpaul52
Tech/owner
17 satisfied customers
I have a GE refrigerator model#pfss6pkxass. teh icemaker doesn
I have a GE refrigerator model#pfss6pkxass. teh icemaker doesn t work. It makes a loud clicking sound inside the maker itself. It will make ice but very little. The model on the icemaker is IMC701… read more
Barry G.
Barry G.
Vocational, Technical or Trade School
6,755 satisfied customers
I have a model 550 and have been having trouble with the ice
I have a model 550 and have been having trouble with the ice maker for a long time. I put a new one in just the other day and it works but never makes enough ice. Some times it makes no ice for a 24 h… read more
Appliance Tech Larry
Appliance Tech Larry
Outside inhome service tech
High School or GED
19,156 satisfied customers
I have a french door GE Profile with Ice Maker. The ice maker
I have a french door GE Profile with Ice Maker. The ice maker works but only aproximately 17 cubes at a time and it simply does not make sufficient ice over the period of a day. Is there a replacement… read more
MASTERTECH
MASTERTECH
Owner
Vocational, Technical or Trade Scho
6,817 satisfied customers
I have the French door model that came out before the version
I have the French door model that came out before the version with the larger ice maker and water dispenser on the door. I am very frustrated that my ice make sometimes does not make ice. It seems lik… read more
Tyler Z.
Tyler Z.
Appliance Doc
Bachelor's Degree
88,462 satisfied customers
I am wanting to buy a refrigerator. The reviews on the french
I am wanting to buy a refrigerator. The reviews on the french door style's icemaker are bad. They say that it is slow and makes about 20 cubes a day. Families of two are buying ice. Is this true. The … read more
John
John
Home Appliance Technician
Vocational, Technical or Trade Scho
13,453 satisfied customers
Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Show MoreShow Less

Ask Your Question

x