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Kenmore Elite microwave Model 72186019010 stopped working…

Customer Question
Kenmore Elite microwave Model***********stopped...

Kenmore Elite microwave Model***********stopped working suddenly. indicate a F5 error

Contractor's Assistant: Can you guesstimate how old your Kenmore is? And just to clarify, what's the exact model?

Six years old. model***********

Contractor's Assistant: Do you plan on doing the work yourself?

Yes

Submitted: 11 months ago.Category: Appliance
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Answered in 1 minute by:
9/11/2017
Appliance Technician: Tyler Z., Appliance Doc replied 11 months ago
Tyler Z.
Tyler Z., Appliance Doc
Category: Appliance
Satisfied Customers: 89,210
Experience: 9+ years being an appliance technician with factory training.
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Hello. My name is ***** ***** I'll be helping you with your appliance question today. Please wait a few moments while I review your question.

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Appliance Technician: Tyler Z., Appliance Doc replied 11 months ago

Error F5 means that your humidity sensor has failed and needs to be replaced. This isn't something you can just reset other than to unplug the the microwave for 5 minutes to see if that resets the error. If it doesn't work, you'll need to order and replace the humidity sensor so below is a link to the part which is about $30. The biggest downside is that you must un-install the entire microwave in order to remove the outer shell so you can replace the humidity sensor mounted to the left side of the microwave cavity. Below is a link to the part you'll need to order and replace for your model.

CLICK HERE for humidity sensor

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Appliance Technician: Tyler Z., Appliance Doc replied 11 months ago

Hello again. I'm just following up because I haven't heard back from you and I see this question is still open and unrated. Is there anything else I can help you with?

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