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John, Home Appliance Technician
Category: Appliance
Satisfied Customers: 13453
Experience:  Appliance repair business owner for over 43 years.
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I have a profile dishwasher we lost power during a wash

Customer Question

I have a profile dishwasher we lost power during a wash cycle and can not get the dishwasher to start. The outlet has power but no lights are coming on the panel. It is a fairly new appliance .
JA: Just to clarify, what's the make and model of your dishwasher? And have you run a diagnostic test cycle?
Customer: GE Profile model PDT750SSF8SS, don't know how to run a diagnostic test.
JA: Do you plan on doing the work yourself?
Customer: If possible.
JA: Anything else we should know to help you best?
Customer: No
Submitted: 1 month ago.
Category: Appliance
Expert:  Kelly replied 1 month ago.

Thanks for counting on us to help with your appliance problem. My name is ***** ***** I look forward to helping you!

Expert:  Kelly replied 1 month ago.

Do you have a meter to test voltage with?

Customer: replied 1 month ago.
no but have plugged the disposal into the outlet and that works
Customer: replied 1 month ago.
Forget it . I'm not willing to spend more. End my free trial.
Expert:  Kelly replied 1 month ago.

Okay, so provided the wiring connections to the dishwasher are good, power is okay. That means the control was damaged during the power supply issue. Please allow me just a few minutes to prepare some information for you, thank you!

Expert:  Kelly replied 1 month ago.

I am not sure what you are seeing, but okay. Take care.

Customer: replied 1 month ago.
Expert:  Kelly replied 1 month ago.

I have sent your deposit in for a refund. If you decide you would like help to repair your dishwasher, please know I an available.