Appliance

Need appliance repair help? Ask a technician for answers ASAP

Ask an Expert,
Get an Answer ASAP!

I was going to post my question in the forum or should i ask…

Customer Question
I was going to...

I was going to post my question in the forum or should i ask here?

Contractor's Assistant: I'll do all I can to help. How long have you been dealing with this?

My whirlpool washer capacitor blew about a month ago, I recently replaced it. At the time that it blew, I had just started a load of laundry. Well now the washer seems to be stuck in the wash cycle.

Contractor's Assistant: Can you guesstimate how old your Whirlpool is? And just to clarify, what's the exact model?

7 years WTW4800XQ0

Contractor's Assistant: Do you plan on doing the work yourself?

Yes

Submitted: 11 months ago.Category: Appliance
Show More
Show Less
Ask Your Own Appliance Question
Answered in 2 hours by:
9/11/2017
Appliance Technician: Webb-Guy, Handyman replied 11 months ago
Webb-Guy
Webb-Guy, Handyman
Category: Appliance
Satisfied Customers: 3,431
Experience: Maitenance Supervisor
Verified

Hello, and welcome to JustAnswer. My name is ***** ***** I will be the one to assist you. Sorry to hear that you are having this trouble. I see that your question has been sitting for a while are you still needing help with this matter?

Ask Your Own Appliance Question
Appliance Technician: Webb-Guy, Handyman replied 11 months ago

so from the sounds of it your problem is the main control board needing to be replaced. This is the cheapest I was able to find the part.

https://www.bdsparts.com/w10745340

Please note that we here at JustAnswer are on an honor system. I am only credited for my time in the event you rate with 3-5 stars at the top. I do hope that I have earned a 5 star rating from you today. Rating does not stop you from getting back to me in the event you need me.

Ask Your Own Appliance Question
Customer reply replied 11 months ago
Can you explain. Other sites recommend going thru some sort of calibration mode/diagnostic mode. I have been unsuccessful in doing this as i have not been able to find the correct infprmation to do so. So before we jump to another part being broke, could this be the problem?
Appliance Technician: Webb-Guy, Handyman replied 11 months ago

sure I have the service manual for your unit that has these instructions if you wish to try it first

Ask Your Own Appliance Question
Appliance Technician: Webb-Guy, Handyman replied 11 months ago

just a moment while I send over the offer

Ask Your Own Appliance Question
Was this answer helpful?

How JustAnswer works

step-image
Describe your issueThe assistant will guide you
step-image
Chat 1:1 with an appliance technicianLicensed Experts are available 24/7
step-image
100% satisfaction guaranteeGet all the answers you need
Ask Webb-Guy Your Own Question
Webb-Guy
Webb-Guy
Webb-Guy, Handyman
Category: Appliance
Satisfied Customers: 3,431
3,431 Satisfied Customers
Experience: Maitenance Supervisor

Webb-Guy is online now

A new question is answered every 9 seconds

How JustAnswer works:

  • Ask an ExpertExperts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional AnswerVia email, text message, or notification as you wait on our site. Ask follow up questions if you need to.
  • 100% Satisfaction GuaranteeRate the answer you receive.

JustAnswer in the News:

Ask-a-doc Web sites: If you've got a quick question, you can try to get an answer from sites that say they have various specialists on hand to give quick answers... Justanswer.com.
JustAnswer.com...has seen a spike since October in legal questions from readers about layoffs, unemployment and severance.
Web sites like justanswer.com/legal
...leave nothing to chance.
Traffic on JustAnswer rose 14 percent...and had nearly 400,000 page views in 30 days...inquiries related to stress, high blood pressure, drinking and heart pain jumped 33 percent.
Tory Johnson, GMA Workplace Contributor, discusses work-from-home jobs, such as JustAnswer in which verified Experts answer people’s questions.
I will tell you that...the things you have to go through to be an Expert are quite rigorous.

What Customers are Saying:

Thank you for the expeditious answer. It's good to know you're out there and awake in the wee hours when I finally have time to ask questions about my Jenn Air.

JeanRiverhead, NY

You did one super job of explaining to me everything there is to know about this fridge. I'm looking forward to asking you questions in the future.

JimmyBagley, IA

Wonderful service, prompt, efficient, and accurate. Couldn't have asked for more. I cannot thank you enough for your help.

Mary C.Freshfield, Liverpool, UK

This expert is wonderful. They truly know what they are talking about, and they actually care about you. They really helped put my nerves at ease. Thank you so much!!!!

AlexLos Angeles, CA

Thank you for all your help. It is nice to know that this service is here for people like myself, who need answers fast and are not sure who to consult.

GPHesperia, CA

I couldn't be more satisfied! This is the site I will always come to when I need a second opinion.

JustinKernersville, NC

Just let me say that this encounter has been entirely professional and most helpful. I liked that I could ask additional questions and get answered in a very short turn around.

EstherWoodstock, NY

< Previous | Next >

Meet the Experts:

John

John

Home Appliance Technician

13,453 satisfied customers

Appliance repair business owner for over 43 years.

Tom Goellner

Tom Goellner

Home Appliance Technician

1,606 satisfied customers

32 yrs. experience servicing major appliances and HVAC equipment.

Tyler Z.

Tyler Z.

Appliance Doc

88,462 satisfied customers

9+ years being an appliance technician with factory training.

Kelly

Kelly

Appliance Technician

20,480 satisfied customers

Highly accurate diagnostician with over 30 years experience!

The Home Smithy

The Home Smithy

Home Appliance Technician

6,148 satisfied customers

30 years repairing appliances

william

william

Home Appliance Technician

3,012 satisfied customers

Major Home Appliance Technician Specialist Whirpool Certificate

John

John

restaurant equipment technician

2,103 satisfied customers

25+ years experience. I'm now employed by a commercial cooking equipment service company

< Previous | Next >

Related Appliance Questions
Our whirlpool top load washing machine model W7W4880AW0
Our whirlpool top load washing machine model W7W4880AW0 Energy Star he has recently started to stop while agitating during the wash and rinse cycles. It starts to agitate then stops for most of this c… read more
McgiverSR
McgiverSR
Technician
Vocational, Technical or Trade School
42 satisfied customers
Have a coin operated laundry with 6 top loaders Whirlpool.
Have a coin operated laundry with 6 top loaders Whirlpool. One seems the motor or the adjatator is locked. the machine will load water but will not wash or pump out the water. Is the motor frozen or c… read more
Webb-Guy
Webb-Guy
Handyman
Associate Degree
3,431 satisfied customers
Washing machine WFW72HEDW0 WHIRLPOOL WASHER. WFW72HEDW0
WFW72HEDW0 WHIRLPOOL WASHERHad problems yesterday, thought the lines had frozen. Checked everything today and all is good. However, … read more
Appliance Tech Dave
Appliance Tech Dave
Vocational, Technical or Trade Scho
1,116 satisfied customers
I have a whirlpool Cabrio, top load washer that is 2.5 years
I have a whirlpool Cabrio, top load washer that is 2.5 years old. About 18 month ago it became very loud while in the spin cycle but other than that runs well. I had an appliance repairman hear yester… read more
Ezekiel
Ezekiel
Appliance Repair Expert
261 satisfied customers
My Whirlpool Duet HT front load washing machine filled up with
My Whirlpool Duet HT front load washing machine filled up with water when I didn't even have it on. I went to do a load of laundry and discovered it was half full of water and my laundry room had wate… read more
Tyler Z.
Tyler Z.
Appliance Doc
Bachelor's Degree
88,462 satisfied customers
I have a whirlpool Gold washing machine with catalyst cleaning
I have a whirlpool Gold washing machine with catalyst cleaning action that has been in unheated storage for about three years. We just reconnected it recently and ran in through a normal cycle. It see… read more
Tyler Z.
Tyler Z.
Appliance Doc
Bachelor's Degree
88,462 satisfied customers
I have a bosch dishwasher from about 7-8 years ago. It has
I have a bosch dishwasher from about 7-8 years ago. It has always worked fine until recent months. It began leaking after every load but the water did not start coming out until a few hours after the … read more
gst85
gst85
Appliance Tech
3,355 satisfied customers
Andy I recently replaced my 15-year old Whirlpool double wall
Andy: I recently replaced my 15-year old Whirlpool double wall oven, Thin Twin laundry combo and dishwasher with similar models. Unfortunately, the Thin Twin laundry combo has been nothing short of di… read more
The Home Smithy
The Home Smithy
Home Appliance Technician
Vocational, Technical or Trade School
6,148 satisfied customers
I have a 7 year old top load washer. When I open the lid (after
I have a 7 year old top load washer. When I open the lid (after a cycle) water pours out on the newly clean laundry. Almost impossible to dry with the new water in the clothes. I already had the trans… read more
bryanpaul52
bryanpaul52
Tech/owner
17 satisfied customers
I have a new Maytag MVWc400x top load washer. We had to wash
I have a new Maytag MVWc400x top load washer. We had to wash in the middle of the night and the washer seems to be stuck in the sense mode with the lid locked and will not respond to pushing the start… read more
J1204
J1204
Service Technician
123 satisfied customers
I have a whirlpool duet front loading washer. We have had
I have a whirlpool duet front loading washer. We have had it about 7 years now. Recently during a wash cycle it starts to beep and an error shows on the display. More recently it did this and 5UD or S… read more
Whrlp Master Tech
Whrlp Master Tech
Vocational, Technical or Trade Scho
4,977 satisfied customers
I have Whirlpool top-load direct drive washer m/n GSX9750PW0.
I have Whirlpool top-load direct drive washer m/n GSX9750PW0. About five years old. After tub fills, washer attempts to agitate, but only succeeds in slight bursts of motion, each accompanied by a lou… read more
Appliance Man
Appliance Man
Appliance Tech
8,952 satisfied customers
My whirlpool duet sport washing machine has stopped working.
My whirlpool duet sport washing machine has stopped working. I had paused the machine(by pressing the pause/cancel button) to add a tshirt to the wash and then pressed start to restart the cycle but w… read more
Appliance Medic
Appliance Medic
Service Technician
10,826 satisfied customers
6 new washing machines in 20 years sick of maytag, whirlpool,
6 new washing machines in 20 years sick of maytag, whirlpool, ge, frigidair,kemore, allways purchase the higher end product i have try the extented warranty 7 years ago i had to buy a new washer while… read more
I.can
I.can
Engineer
High School or GED
780 satisfied customers
KENMORE ULTRAWASH 665.15889 IS NOT WASHING WELL. LOTS OF PARTICLES
KENMORE ULTRAWASH 665.15889 IS NOT WASHING WELL. LOTS OF PARTICLES STUCK TO UPPER RACK DISHES. A WHITE FILM IS COATING EVERYTHING. WE EVEN DID A SECOND WASH WITH NO DETERGENT TO REMOVE FILM ON DISHES … read more
master appliance tech
master appliance tech
Owner / Operator
High School or GED
1,787 satisfied customers
I have a 20 month old whirlpool duet GHW9400S front loading
I have a 20 month old whirlpool duet GHW9400S front loading washer. I would do several loads of laundry and the next day there would be pool of water in the tub of the washing machine. I've never had … read more
Appliance Medic
Appliance Medic
Service Technician
10,826 satisfied customers
Can you help me determine the problems with my Kenmore Series 70 washer
I have a Kenmore Series 70 Heavy Duty Washer. When it was going through the wash cycle it blew the breaker. I reset the breaker and now the washer motor seems to be binding in all modes and it deems t… read more
Appliance Man
Appliance Man
Appliance Tech
8,952 satisfied customers
I have a 4 year old Whirlpool washing machine model # XXXXX
I have a 4 year old Whirlpool washing machine model # XXXXX The washer fills with water and then does not drain or proceed into a wash cycle. If I wait for an hour or so and then try again, it will co… read more
bryanpaul52
bryanpaul52
Tech/owner
17 satisfied customers
Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Show MoreShow Less

Ask Your Question

x