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How can i tell what kind of whirpool duet i hace? duet

Customer Question
How can i tell...

How can i tell what kind of whirpool duet i hace?

Contractor's Assistant: Can you guesstimate how old your Whirlpool is? And just to clarify, what's the exact model?

Duet steam. 6 years? i just dont remember

Contractor's Assistant: Do you plan on doing the work yourself?

With clean washer with affresh

Contractor's Assistant: Anything else we should know to help you best?

Its on but didnt finisgh a bulky wash cycle. the door finally unlocked but it wont begin a cycle

Submitted: 11 months ago.Category: Appliance
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Answered in 38 minutes by:
9/10/2017
Appliance Technician: Webb-Guy, Handyman replied 11 months ago
Webb-Guy
Webb-Guy, Handyman
Category: Appliance
Satisfied Customers: 3,484
Experience: Maitenance Supervisor
Verified

Hello, and welcome to JustAnswer. My name is ***** ***** I will be the one to assist you. Have you tried unplugging your washer for 5 minutes to do a hard reset? Also can you get me the model number on the inside of the door area in the event that doesn't work.

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Customer reply replied 11 months ago
We unplugged, but not for five minutes. Will try that. WFW9550WW10
Appliance Technician: Webb-Guy, Handyman replied 11 months ago

let me know what happens.

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Appliance Technician: Webb-Guy, Handyman replied 11 months ago

I wanted to check in with you to see what happened after the reset?

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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

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