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Martyn Lloyd
Martyn Lloyd, Home Appliance Technician
Category: Appliance
Satisfied Customers: 62
Experience:  Owner/Partner at Bargain Box
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Dishwasher door spring broke, Thermador saphire glow dwhd65

Customer Question

dishwasher door spring broke
JA: Just to clarify, what's the make and model of your dishwasher? And have you run a diagnostic test cycle?
Customer: Thermador saphire glow dwhd65 jfm50
JA: Do you plan on doing the work yourself?
Customer: Im kinda handy
JA: Anything else we should know to help you best?
Customer: Is it a part like a spring broken
Submitted: 1 month ago.
Category: Appliance
Expert:  Martyn Lloyd replied 1 month ago.

Are you able to identify the offending part/s from these Parts Diagrams ?

Does there appear to be any damage or breakage ?

Please be aware that not all things can be resolved at home without some closer inspection and intervention. If this is the case here, and our best advice is to seek local hands-on inspection and service, it will be for a good reason, so please do not shoot the messenger, it will be to save you time and money.

Please get back to me if you have any other questions or concerns and I will try help you more.

If you feel that I have helped to answer your questions please remember to rate my performance positively before you leave so that we can close the file as it is the only acknowledgement we receive for our time and experience.

Customer: replied 1 month ago.
You provided 0 help . Your rating is zero
Expert:  Martyn Lloyd replied 1 month ago.

I am sorry you feel that way.

You are Johnny on the spot here to identify the part/s in question, I cannot see what you can from where I sit, and so rely on your ability to identify the issue in a way that we can work together to resolve.
I shall Opt Out and perhaps you will find another with more insight.
Good responses give best results