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John
John, Home Appliance Technician
Category: Appliance
Satisfied Customers: 13453
Experience:  Appliance repair business owner for over 43 years.
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I have a brand new whirlpool washer and it makes horrible

Customer Question

I have a brand new whirlpool washer and it makes horrible loud noises
JA: Can you guesstimate how old your Whirlpool is? And just to clarify, what's the exact model?
Customer: wait i will look
JA: Do you plan on doing the work yourself?
Customer: WFW95HEDW0
JA: Anything else we should know to help you best?
Customer: I guess that is all because nothing else is wrong I just noticed when a friend was here and mentioned... she has the same washer and hers doesn't make that horrible sound... is as if my laundry room has IRMA inside
Submitted: 1 month ago.
Category: Appliance
Expert:  Webb-Guy replied 1 month ago.

Hello, and welcome to JustAnswer. My name is ***** ***** I will be the one to assist you. Sorry to hear that you are having this issue. What kind of noises are you having? During what part of the cycle are you hearing these noises?

Customer: replied 1 month ago.
when the cycle stars... the water sounds as if is falling from Niagara falls and in the spin cycle is way TOO loud
Expert:  Webb-Guy replied 1 month ago.

did you remove the shipping bolts when you installed the washer?

Customer: replied 1 month ago.
The washer is just over a year and it was professionally installed... so I haven't removed anything
Expert:  Webb-Guy replied 1 month ago.

ok now has it always sounded this loud or did it just start recently?