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AppTech8579, Home Appliance Technician
Category: Appliance
Satisfied Customers: 1717
Experience:  worked on appliances for around 15 years
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I have a ND error code on a Maytag Neptune front loader. I

Customer Question

I have a ND error code on a Maytag Neptune front loader. I replaced the pump and still have a problem. I cannot find any type of filter cleanout. I have a drawer on the bottom of the washing machine. Is there a filter somewhere else
JA: Can you guesstimate how old your Maytag is? And just to clarify, what's the exact model?
Customer: one moment
JA: Do you plan on doing the work yourself?
Customer: Model Number MAL 1800 AXW. Yes, I was hoping to fix it myself unless it is a motherboard or something. I simply wanted to make sure there is not a filter cleanout.
JA: Anything else we should know to help you best?
Customer: I would like to get the washing machine to drain. The pump will not turn on even though it is brand new. Any suggestions?
Submitted: 1 month ago.
Category: Appliance
Expert:  AppTech8579 replied 1 month ago.

Hello and welcome to Just Answer. Sorry for the delay. Please allow me a few moments to review your question.

Expert:  AppTech8579 replied 1 month ago.

Unfortunately you would need to replace the control board to fix this if you have made sure there are no obstructions in the drain hose. This model does not have a filter, I am sorry.

Using the Star Rating Chart at the top of your page and rating me at least a 5 star is how I receive payment for helping you. Please if you do not understand my answer, don't hesitate to ask for more help. BONUSES appreciated. Please rate my service and not the appliance. Also rating me does not close this question and you can still post here if you need anymore help. Thank you!

Expert:  AppTech8579 replied 1 month ago.

It looks like this model does not have a filter, my mistake.

Customer: replied 1 month ago.
Is a control panel available for this Maytag model? A repairman told my wife they don't have new control panels for this model and we should purchase a new washing machine. Model Number MAL 1800 AXW.
Expert:  AppTech8579 replied 1 month ago.

Unfortunately, this is correct. There are not many parts at all available for this model.