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Appliance Guru
Appliance Guru, Owner and Technician
Category: Appliance
Satisfied Customers: 15091
Experience:  Over 15 yrs. experience with 10,000+ in home repairs.
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Refrigerator and freezer stop cooling at random intervals.

Customer Question

Refrigerator and freezer stop cooling at random intervals. Temp windows are blank. Custom Cool window has "HRS" blinking.
JA: What's the make and model of the fridge? And can you guesstimate how old is it?
Customer: Approx 10 years old. GE Profile, model PSS26SGRD SS.
JA: Do you plan on doing the work yourself?
Customer: I'm hoping its just a simple reset.
JA: Anything else we should know to help you best?
Customer: I think that's about it.
Submitted: 1 month ago.
Category: Appliance
Expert:  Appliance Guru replied 1 month ago.

One moment while I get some information for you!

Expert:  Appliance Guru replied 1 month ago.

Have you tried to unplug the unit for a full minute and plug it back in?

Customer: replied 1 month ago.
Expert:  Appliance Guru replied 1 month ago.

For that issue you need a new main control board, they had an issue with them and the new one has a software and hardware update on it to fix the issue. The board is behind the unit under the small access panel on the back of the unit. It is a plug and play part and here is a link to it.


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