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My bottom 2 crisper bins both freeze food in my Viking

Customer Question
My bottom 2 crisper...

My bottom 2 crisper bins both freeze food in my Viking refrigerator

Contractor's Assistant: Can you guesstimate how old your Viking is? And just to clarify, what's the exact model?

6 years hang tight - I will find the model number

Contractor's Assistant: Do you plan on doing the work yourself?

I am hoping it won't require a repair person

Contractor's Assistant: Anything else we should know to help you best?

I can't find the model number It is Viking Professional

Submitted: 11 months ago.Category: Appliance
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Answered in 6 days by:
9/15/2017
Appliance Technician: Kelly, Appliance Technician replied 11 months ago
Kelly
Kelly, Appliance Technician
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Satisfied Customers: 26,010
Experience: Highly accurate diagnostician with over 30 years experience!
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Appliance Technician: Kelly, Appliance Technician replied 11 months ago

A lot of these have had damper issues in that they stick open, allowing cold air to flood the fresh food section uncontrolled. Are all areas experiencing freezing or just the cripsers? The model tag is in the refrigerator section, high on a side wall or on the ceiling.

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Customer reply replied 11 months ago
Mostly the crispers, but occasionally on the shelf above them, too. Salad packets just sitting on the shelf will freeze. Things higher in the refrigerator are fine.
Appliance Technician: Kelly, Appliance Technician replied 11 months ago

Were you able to locate that model tag?

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