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John, Home Appliance Technician
Category: Appliance
Satisfied Customers: 13453
Experience:  Appliance repair business owner for over 43 years.
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My freezer in 3 yr. old and it just quit freezing. The fan

Customer Question

My freezer in 3 yr. old and it just quit freezing. The fan is running but there is no cold air coming out in Ref. or freezer.
JA: What's the make and model? And have you checked the settings recently?
Customer: Whirlpool Household Ref. 165 A; Mode Eb9sHkxVQ 05
JA: Do you plan on doing the work yourself?
Customer: I may have some help from another man.
JA: Anything else we should know to help you best?
Customer: There has been no problems, and I check the breakers. I took off the back panel and thought maybe a filter was plugged but saw no filters.
Submitted: 1 month ago.
Category: Appliance
Expert:  Whrlp Master Tech replied 1 month ago.

Hello from Just Answer and the Appliance Category
I`m sorry to hear that your having issues!
My name is Woody.
I will be glad to assist you today.
I have been servicing ALL Major Brands of Appliances for 37 Years, I own my own Appliance repair Company
And I teach appliance repair at a local Community College.
I have over 100,000 plus in home repairs and over 80,000 internet repairs under my belt.
You will be paying me for my ANSWER to your Appliance Question,, Not for the repair of your appliance hence the name of this site Just Answer.
I will do my best to take the information that you provide to me and make a Diagnosis for you to be able to repair your own Appliance.

So your saying the neither the fresh food or freezer section is getting cold correct?

Expert:  Whrlp Master Tech replied 1 month ago.

I see you have NOT replied back to me .
Do you still need assistance on your question?