Appliance

Need appliance repair help? Ask a technician for answers ASAP

Ask an Expert,
Get an Answer ASAP!

I am in Newberry FL. I have a GE refrigerator. When I came…

Customer Question
I am in Newberry...

I am in Newberry FL. I have a GE refrigerator. When I came back from shopping there was water on the floor coming from the fridge. We still have electricity. In the past we have been told that there is some tube that gets clogged. I need a technician to fix it today if possible.

Contractor's Assistant: Can you guesstimate how old your GE is? And just to clarify, what's the exact model?

I think it was bought in 2007 or 2008. It just says GE in front. It has 2 door that open in the middle and a freezer on the bottom that is like a drawer

Contractor's Assistant: Do you plan on doing the work yourself?

I would much rather have somebody else do it if possible to happen today (we are expecting Irma and when electricity goes away all the water from the fridge will come in the house). But if you can guide me I may try myself.

Contractor's Assistant: Anything else we should know to help you best?

Conditions now are find until tonight but tomorrow and on Monday weather will be very bad.

Submitted: 11 months ago.Category: Appliance
Show More
Show Less
Ask Your Own Appliance Question
Answered in 6 days by:
9/15/2017
Appliance Technician: Kelly, Appliance Technician replied 11 months ago
Kelly
Kelly, Appliance Technician
Category: Appliance
Satisfied Customers: 25,981
Experience: Highly accurate diagnostician with over 30 years experience!
Verified

Thanks for counting on us to help with your appliance problem. My name is ***** ***** I look forward to helping you!

Ask Your Own Appliance Question
Appliance Technician: Kelly, Appliance Technician replied 11 months ago

The defrost drain is in the freezer section. If it is plugged, you will see a sheet of ice on the freezer floor. If you don't see that, the issue is most likely with a water line or valve under the cabinet.

May I please have your model number so I am able to provide you with accurate, model specific information? The tag is in the refrigerator section, high on a side wall or on the ceiling.

Ask Your Own Appliance Question
Was this answer helpful?

How JustAnswer works

step-image
Describe your issueThe assistant will guide you
step-image
Chat 1:1 with an appliance technicianLicensed Experts are available 24/7
step-image
100% satisfaction guaranteeGet all the answers you need
Ask Kelly Your Own Question
Kelly
Kelly
Kelly, Appliance Technician
Category: Appliance
Satisfied Customers: 25,981
25,981 Satisfied Customers
Experience: Highly accurate diagnostician with over 30 years experience!

Kelly is online now

A new question is answered every 9 seconds

How JustAnswer works:

  • Ask an ExpertExperts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional AnswerVia email, text message, or notification as you wait on our site. Ask follow up questions if you need to.
  • 100% Satisfaction GuaranteeRate the answer you receive.

JustAnswer in the News:

Ask-a-doc Web sites: If you've got a quick question, you can try to get an answer from sites that say they have various specialists on hand to give quick answers... Justanswer.com.
JustAnswer.com...has seen a spike since October in legal questions from readers about layoffs, unemployment and severance.
Web sites like justanswer.com/legal
...leave nothing to chance.
Traffic on JustAnswer rose 14 percent...and had nearly 400,000 page views in 30 days...inquiries related to stress, high blood pressure, drinking and heart pain jumped 33 percent.
Tory Johnson, GMA Workplace Contributor, discusses work-from-home jobs, such as JustAnswer in which verified Experts answer people’s questions.
I will tell you that...the things you have to go through to be an Expert are quite rigorous.

What Customers are Saying:

Thank you for the expeditious answer. It's good to know you're out there and awake in the wee hours when I finally have time to ask questions about my Jenn Air.

JeanRiverhead, NY

You did one super job of explaining to me everything there is to know about this fridge. I'm looking forward to asking you questions in the future.

JimmyBagley, IA

Wonderful service, prompt, efficient, and accurate. Couldn't have asked for more. I cannot thank you enough for your help.

Mary C.Freshfield, Liverpool, UK

This expert is wonderful. They truly know what they are talking about, and they actually care about you. They really helped put my nerves at ease. Thank you so much!!!!

AlexLos Angeles, CA

Thank you for all your help. It is nice to know that this service is here for people like myself, who need answers fast and are not sure who to consult.

GPHesperia, CA

I couldn't be more satisfied! This is the site I will always come to when I need a second opinion.

JustinKernersville, NC

Just let me say that this encounter has been entirely professional and most helpful. I liked that I could ask additional questions and get answered in a very short turn around.

EstherWoodstock, NY

< Previous | Next >

Meet the Experts:

John

John

Home Appliance Technician

13,453 satisfied customers

Appliance repair business owner for over 43 years.

Tom Goellner

Tom Goellner

Home Appliance Technician

1,606 satisfied customers

32 yrs. experience servicing major appliances and HVAC equipment.

Tyler Z.

Tyler Z.

Appliance Doc

88,462 satisfied customers

9+ years being an appliance technician with factory training.

Kelly

Kelly

Appliance Technician

25,981 satisfied customers

Highly accurate diagnostician with over 30 years experience!

The Home Smithy

The Home Smithy

Home Appliance Technician

6,148 satisfied customers

30 years repairing appliances

william

william

Home Appliance Technician

3,012 satisfied customers

Major Home Appliance Technician Specialist Whirpool Certificate

John

John

restaurant equipment technician

2,103 satisfied customers

25+ years experience. I'm now employed by a commercial cooking equipment service company

< Previous | Next >

Related Appliance Questions
Thanks,, I live in florida and I have a frigidaire stove, it
thanks, ***** ***** is***** live in florida and I have a frigidaire stove, it is a cook top with oven included and as sun as we got power back from huricane Irma, for some reason even if it is everyth… read more
Don T.
Don T.
President
Associate Degree
179 satisfied customers
I have a 36" GE monogram refrigerator with bottom freezer
I have a 36" GE monogram refrigerator with bottom freezer drawer. The drawer is sagging and has an air gap at the top where the gasket is not seating and the freezer is getting frost built up in it. H… read more
Joel Swenson
Joel Swenson
High School or GED
4,175 satisfied customers
I have an Electrolux fridge/freezer. double door fridge on
HI Pearl. I have an Electrolux fridge/freezer. double door fridge on top and freezer drawer on bottom. I have a cold water dispenser (also ice crushed or ice cubed) built into the left door of the fri… read more
Don T.
Don T.
President
Associate Degree
179 satisfied customers
We have a GE PSS25NGMD. The temp in the fresh food drawer
We have a GE PSS25NGMD. The temp in the fresh food drawer is too cold and freezing the vegies. Thank you Mike… read more
Tyler Z.
Tyler Z.
Appliance Doc
Bachelor's Degree
88,462 satisfied customers
In my Whirlpool FF, there is NO ice buildup in the freezer...BUT,
In my Whirlpool FF, there is NO ice buildup in the freezer...BUT, the lower fridge part is getting so cold my liquids and foods are freezing there. Tonight I emptied top and botton and turned the temp… read more
Tyler Z.
Tyler Z.
Appliance Doc
Bachelor's Degree
88,462 satisfied customers
Lost the book for my 5 burner true temp 5 burner glass top
Lost the book for my 5 burner true temp 5 burner glass top range and want to self clean it Van you help? Please… read more
Chas
Chas
Master Appliance Repair Technician
Vocational, Technical or Trade Scho
7,026 satisfied customers
GE Profile Model 26 Bottom Freezer (PFSS6PKXCSS). Started
GE Profile Model 26 Bottom Freezer (PFSS6PKXCSS). Started seeing condensation in the fridge side. Particular concern is on the back wall of the fridge. The middle section where you can see the "GE Pro… read more
Tyler Z.
Tyler Z.
Appliance Doc
Bachelor's Degree
88,462 satisfied customers
My microwave is not working. I can turn it on, but it does
My microwave is not working. I can turn it on, but it does not heat up. Model #PVM870, serial #TM901786, manufactured 2007. Thank you.… read more
Tyler Z.
Tyler Z.
Appliance Doc
Bachelor's Degree
88,462 satisfied customers
have a ge side by side refrigerator/freezer. power outage
have a ge side by side refrigerator/freezer. power outage in middle of night with ice maker lever down so water ran down inside wall to bottom floor of freezer. Defrosted freezer and removed the ice c… read more
Tyler Z.
Tyler Z.
Appliance Doc
Bachelor's Degree
88,462 satisfied customers
I have a GE Profile side by side refrigerator/freezer purchased
I have a GE Profile side by side refrigerator/freezer purchased in 2007. The vegetables in the vegetable drawers freeze. Sometimes all the ice in the freezer melts while the freezer is shut, so I have… read more
Appliance Medic
Appliance Medic
Service Technician
10,826 satisfied customers
we have a ge profile artica refridgerator, freezing everything
we have a ge profile artica refridgerator, freezing everything in the fridge. unfortunately we bought it from a small used appliance shop a few years ago and they must have scratched of the serial and… read more
Tyler Z.
Tyler Z.
Appliance Doc
Bachelor's Degree
88,462 satisfied customers
My Jenn-Air French-door Refrigerator, Model JFC2070KRS, is
My Jenn-Air French-door Refrigerator, Model JFC2070KRS, is not cooling properly. The freezer seems to be okay, but the fridge section is warm. I've tried several of the suggestions in the Troubleshoot… read more
John
John
Home Appliance Technician
Vocational, Technical or Trade Scho
13,453 satisfied customers
I have a sharp model KB-4435L with microwave drawer. Serial
I have a sharp model KB-4435L with microwave drawer. Serial No 111510 January 2007. Unfortunately the automatic open and close function on the drawer is inoperative. My guess is that somebody has forc… read more
bryanpaul52
bryanpaul52
Tech/owner
17 satisfied customers
I have a GE disheasher, model # PDW7300-J10CC, serial no. GL876814B.
I have a GE disheasher, model # XXXXX serial no. GL876814B. It is making a "clunking" noise when water goes through it. The lower water arm seems extra loose and I think that is what is making the noi… read more
Whrlp Master Tech
Whrlp Master Tech
Vocational, Technical or Trade Scho
4,977 satisfied customers
Hi, i have a kenmore calypso washer and it has alot of suds
Hi, i have a kenmore calypso washer and it has alot of suds in the tube, it did not finish its cycle and it will not drain, it will make noise for a little bit and then displays "FL"… read more
MASTERTECH
MASTERTECH
Owner
Vocational, Technical or Trade Scho
6,817 satisfied customers
I had purchased a Whirpool gas range Model SF65LXTB back in
I had purchased a Whirpool gas range Model SF65LXTB back in August 2007. Starting in spring of 2008, the oven would not start but it only happened a few times so I thought it was something I was doing… read more
Tyler Z.
Tyler Z.
Appliance Doc
Bachelor's Degree
88,462 satisfied customers
We have a GE side by side refrigerator, model pss25ngna bb,
We have a GE side by side refrigerator, model pss25ngna bb, serial #FD462649. Refrigerator half has stopped cooling and we are unable to set the temp colder or warmer and the display window for the te… read more
Appliance Medic
Appliance Medic
Service Technician
10,826 satisfied customers
I have a Whirlpool Calypso top loader. We have been getting
I have a Whirlpool Calypso top loader. We have been getting the FL signal. We have had the repair person out several times. We have put in a new pump, circuit boards, etc. Tonight we took off the hose… read more
Jack Stiner
Jack Stiner
High School or GED
168 satisfied customers
Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Show MoreShow Less

Ask Your Question

x