How JustAnswer Works:
  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site. Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.
Ask Kelly Your Own Question
Kelly
Kelly, Appliance Technician
Category: Appliance
Satisfied Customers: 22928
Experience:  Highly accurate diagnostician with over 30 years experience!
11418111
Type Your Appliance Question Here...
Kelly is online now
A new question is answered every 9 seconds

I have a 30" 4 burner Thermador gas stove. I knocked the far

Customer Question

I have a 30" 4 burner Thermador gas stove. I knocked the far left gas control knob off the front of the oven. When it hit the tile floor, it broke the yellow plastic piece that forms contact with the gas control post. Can I order a new plastic piece?
JA: What's the make and model of your oven? And can you guesstimate how old it is?
Customer: Thermador 30" model #PRL304GH, 2 yr old.
JA: Do you plan on doing the work yourself?
Customer: Yes. The plastic is attached to the inside of the knob with 2 star screws. Should be easy to do.
JA: Anything else we should know to help you best?
Customer: no
Submitted: 1 month ago.
Category: Appliance
Customer: replied 1 month ago.
It is the extra low Grill knob on a 30" gas stove model #PRL304GH/19-FD950500029
Expert:  Kelly replied 1 month ago.

Thanks for counting on us to help with your appliance problem. My name is ***** ***** I look forward to helping you!

Expert:  Kelly replied 1 month ago.

The entire knob will need to be replaced, just the insert is not available.

The link below is to the part you will need!

CLICK HERE

If you would be so kind, would you please remember to rate my service at the top or the bottom of the page before you leave today? If you don't, I receive no credit for my work. The deposit you placed stays with the site. You may post back at anytime with follow up questions. Thank you so much!