How JustAnswer Works:
  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site. Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.
Ask Webb-Guy Your Own Question
Webb-Guy, Home Appliance Technician
Category: Appliance
Satisfied Customers: 2109
Experience:  maitenance tech at casto
Type Your Appliance Question Here...
Webb-Guy is online now
A new question is answered every 9 seconds

Need help my oven dose not heat up i got a message saying

Customer Question

need help my oven dose not heat up i got a message saying --SE-- i set the timer but it keeps going to zero how can i fix it
JA: What's the make and model of your oven? And can you guesstimate how old it is?
Customer: its a samsung and the model is BF641FST its 7 years old
JA: Do you plan on doing the work yourself?
Customer: if i can yes if not i need someone to fix it for me
JA: Anything else we should know to help you best?
Customer: i just need to know what the problem is
Submitted: 1 month ago.
Category: Appliance
Expert:  Webb-Guy replied 1 month ago.

Hello, and welcome to JustAnswer. My name is Travis and I will be the one to assist you. Have you tried unplugging the unit for 5 minutes to do a hard reset yet?

Customer: replied 1 month ago.
How do i unplugged the oven i cant get to the power point
Expert:  Webb-Guy replied 1 month ago.

were you able to unplug or turn the breaker off to reset this yet?