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John, Home Appliance Technician
Category: Appliance
Satisfied Customers: 13453
Experience:  Appliance repair business owner for over 43 years.
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My GE profile oven won't shut off. Just replaced the bottom

Customer Question

My GE profile oven won't shut off. Just replaced the bottom element today because it wasn't heating
JA: Can you guesstimate how old your GE is? And just to clarify, what's the exact model?
Customer: about 10 years old Model JD968SK5SS
JA: Do you plan on doing the work yourself?
Customer: depense how complicated it is
JA: Anything else we should know to help you best?
Customer: I followed the instruction about turn it up and off . turning off the circuit breaker and back on. No luck
Submitted: 1 month ago.
Category: Appliance
Expert:  Webb-Guy replied 1 month ago.

Hello, and welcome to JustAnswer. My name is ***** ***** I will be the one to assist you. Sorry to hear that you are having this trouble. Now is it just the element you replaced that wont shut off or what?