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Hello. My name is ***** ***** I'll be helping you with your appliance question today. Please wait a few moments while I review your question.
Do you have a model number so I can better assist you? And do you hear anything running or is the unit 100% silent?
I'm sorry I don't believe I'll be able to assist you here, so I'll opt out, but that will open this question to all other Experts, and someone will be along shortly to assist you