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Had a power outage LG refrigerator will not cool or freeze,

Customer Question
Had a power outage...

Had a power outage LG refrigerator will not cool or freeze

Contractor's Assistant: Can you guesstimate how old your LG is? And just to clarify, what's the exact model?

5 years

Contractor's Assistant: Do you plan on doing the work yourself?

If I can still under 10 year on compressor

Contractor's Assistant: Anything else we should know to help you best?

Is there any kind of re set

Submitted: 11 months ago.Category: Appliance
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Answered in 1 minute by:
9/7/2017
Appliance Technician: Tyler Z., Appliance Doc replied 11 months ago
Tyler Z.
Tyler Z., Appliance Doc
Category: Appliance
Satisfied Customers: 89,259
Experience: 9+ years being an appliance technician with factory training.
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Hello. My name is ***** ***** I'll be helping you with your appliance question today. Please wait a few moments while I review your question.

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Appliance Technician: Tyler Z., Appliance Doc replied 11 months ago

Do you hear any fans or motors running? Or is the unit 100% silent?

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Customer reply replied 11 months ago
running
Appliance Technician: Tyler Z., Appliance Doc replied 11 months ago

If you will pull the refrigerator and remove the lower back access panel, can you see if the fan next to the big black round compressor is running? And if you touch the compressor is it room temperature, warm, or blazing hot?

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