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Thanks for counting on us to help with your appliance problem. My name is ***** ***** I look forward to helping you!
This is a common issue on this model and one a kit has been designed to correct. Please allow me just a few minutes to prepare some information for you, thank you!
The defrost drain is plugged. The attached Service Bulletin explains the issue and how it is corrected.
The link below is to the part you will need!
If you would be so kind, would you please remember to rate my service at the top or the bottom of the page before you leave today? If you don't, I receive no credit for my work. The deposit you placed stays with the site. You may post back at anytime with follow up questions. Thank you so much!
Sorry you found no value in my exact and detailed information. I hope you don't have to work for free!