Appliance

Need appliance repair help? Ask a technician for answers ASAP

Ask an Expert,
Get an Answer ASAP!

I have a Samsung refrigerator Model RB217ABPN. I'm finding…

Customer Question
Thanks. I have a...

Thanks. I have a Samsung refrigerator Model RB217ABPN. I'm finding water tripping in both slideout drawers and have no idea whwere it's coming from. Can you help diagnose this problem?

Contractor's Assistant: Can you guesstimate how old your Samsung is? And just to clarify, what's the exact model?

2010 I believe.

Contractor's Assistant: Do you plan on doing the work yourself?

I t depends on what it might need.

Contractor's Assistant: Anything else we should know to help you best?

Just an idea of what is the cause.

Submitted: 11 months ago.Category: Appliance
Show More
Show Less
Ask Your Own Appliance Question
Answered in 1 minute by:
9/7/2017
Appliance Technician: Kelly, Appliance Technician replied 11 months ago
Kelly
Kelly, Appliance Technician
Category: Appliance
Satisfied Customers: 26,108
Experience: Highly accurate diagnostician with over 30 years experience!
Verified

Thanks for counting on us to help with your appliance problem. My name is ***** ***** I look forward to helping you!

Ask Your Own Appliance Question
Appliance Technician: Kelly, Appliance Technician replied 11 months ago

This is a common issue on this model and one a kit has been designed to correct. Please allow me just a few minutes to prepare some information for you, thank you!

Ask Your Own Appliance Question
Appliance Technician: Kelly, Appliance Technician replied 11 months ago

The defrost drain is plugged. The attached Service Bulletin explains the issue and how it is corrected.

The link below is to the part you will need!

CLICK HERE

If you would be so kind, would you please remember to rate my service at the top or the bottom of the page before you leave today? If you don't, I receive no credit for my work. The deposit you placed stays with the site. You may post back at anytime with follow up questions. Thank you so much!

Ask Your Own Appliance Question
Appliance Technician: Kelly, Appliance Technician replied 11 months ago

Sorry you found no value in my exact and detailed information. I hope you don't have to work for free!

Ask Your Own Appliance Question
Was this answer helpful?

How JustAnswer works

step-image
Describe your issueThe assistant will guide you
step-image
Chat 1:1 with an appliance technicianLicensed Experts are available 24/7
step-image
100% satisfaction guaranteeGet all the answers you need
Ask Kelly Your Own Question
Kelly
Kelly
Kelly, Appliance Technician
Category: Appliance
Satisfied Customers: 26,108
26,108 Satisfied Customers
Experience: Highly accurate diagnostician with over 30 years experience!

Kelly is online now

A new question is answered every 9 seconds

How JustAnswer works:

  • Ask an ExpertExperts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional AnswerVia email, text message, or notification as you wait on our site. Ask follow up questions if you need to.
  • 100% Satisfaction GuaranteeRate the answer you receive.

JustAnswer in the News:

Ask-a-doc Web sites: If you've got a quick question, you can try to get an answer from sites that say they have various specialists on hand to give quick answers... Justanswer.com.
JustAnswer.com...has seen a spike since October in legal questions from readers about layoffs, unemployment and severance.
Web sites like justanswer.com/legal
...leave nothing to chance.
Traffic on JustAnswer rose 14 percent...and had nearly 400,000 page views in 30 days...inquiries related to stress, high blood pressure, drinking and heart pain jumped 33 percent.
Tory Johnson, GMA Workplace Contributor, discusses work-from-home jobs, such as JustAnswer in which verified Experts answer people’s questions.
I will tell you that...the things you have to go through to be an Expert are quite rigorous.

What Customers are Saying:

Thank you for the expeditious answer. It's good to know you're out there and awake in the wee hours when I finally have time to ask questions about my Jenn Air.

JeanRiverhead, NY

You did one super job of explaining to me everything there is to know about this fridge. I'm looking forward to asking you questions in the future.

JimmyBagley, IA

Wonderful service, prompt, efficient, and accurate. Couldn't have asked for more. I cannot thank you enough for your help.

Mary C.Freshfield, Liverpool, UK

This expert is wonderful. They truly know what they are talking about, and they actually care about you. They really helped put my nerves at ease. Thank you so much!!!!

AlexLos Angeles, CA

Thank you for all your help. It is nice to know that this service is here for people like myself, who need answers fast and are not sure who to consult.

GPHesperia, CA

I couldn't be more satisfied! This is the site I will always come to when I need a second opinion.

JustinKernersville, NC

Just let me say that this encounter has been entirely professional and most helpful. I liked that I could ask additional questions and get answered in a very short turn around.

EstherWoodstock, NY

< Previous | Next >

Meet the Experts:

John

John

Home Appliance Technician

13,453 satisfied customers

Appliance repair business owner for over 43 years.

Tom Goellner

Tom Goellner

Home Appliance Technician

1,606 satisfied customers

32 yrs. experience servicing major appliances and HVAC equipment.

Tyler Z.

Tyler Z.

Appliance Doc

88,462 satisfied customers

9+ years being an appliance technician with factory training.

Kelly

Kelly

Appliance Technician

26,108 satisfied customers

Highly accurate diagnostician with over 30 years experience!

The Home Smithy

The Home Smithy

Home Appliance Technician

6,148 satisfied customers

30 years repairing appliances

william

william

Home Appliance Technician

3,012 satisfied customers

Major Home Appliance Technician Specialist Whirpool Certificate

John

John

restaurant equipment technician

2,103 satisfied customers

25+ years experience. I'm now employed by a commercial cooking equipment service company

< Previous | Next >

Related Appliance Questions
I have a leak inside my refrigerator. 8years Samsung side by
8years Samsung side by side with freezer on the bottom … read more
Brandon Nelson
Brandon Nelson
Appliance Repair Technician
Certificate
122 satisfied customers
I have a samsung refrigerator M#RFG293HABP. freezer is not
I have a samsung refrigerator M#RFG293HABP. freezer is not freezing but fridge section is working … read more
Brandon Nelson
Brandon Nelson
Appliance Repair Technician
Certificate
122 satisfied customers
Model RFD297 refrigerator has ice built up the back and ice
Model RFD297 refrigerator has ice built up the back and ice under big drawer! Inside refrig working ok but drawer sticks ice under one big thick sheet, help? … read more
Tyler Z.
Tyler Z.
Appliance Doc
Bachelor's Degree
88,462 satisfied customers
My Samsung refrigerator is no longer under warranty and
My Samsung refrigerator is no longer under warranty and evidently Samsung will not help me because of that. They referred me twice to a repairman that would not work on it unless it was under warranty… read more
Webb-Guy
Webb-Guy
Maitenance Supervisor
Associate Degree
3,381 satisfied customers
My refrigerator model is RF217ACPN. My fridge has water
my fridge has water inside the crisper drawer and under the drawer, also temp reads 34F but it doesn't seem that cold. … read more
Gavin
Gavin
Whitegoods Engineer
Electrical Installation Level 3
48 satisfied customers
I need a Samsung refrigerator repairman in San Antonio,
I need a Samsung refrigerator repairman in San Antonio, Texas. Its for a Samsung model: RF268AABBP, 2010. … read more
Webb-Guy
Webb-Guy
Maitenance Supervisor
Associate Degree
3,381 satisfied customers
SAMSUNG REFRIGERATOR RB217ABPN, SEP 2009, SAMSUNG RB217ABPN,
SAMSUNG RB217ABPN, SEP2009. VEGETABLE DRAWER HAS STARTED TO ACCUMULATE WATER IN BOTTOM EVERY 3 DAYS. CAN YOU HELP? … read more
Kelly
Kelly
Appliance Technician
High School or GED
26,108 satisfied customers
Samsung refer rb217abpn, water in vegetable drawer? 8 years
Samsung refer rb217abpn, water in vegetable drawer? … read more
Tyler Z.
Tyler Z.
Appliance Doc
Bachelor's Degree
88,462 satisfied customers
Samsung refrigerator door acts like it is not completely
Samsung refrigerator door acts like it is not completely sealed and opens very easy - almost like it was not shut tight. Been no change in temp. … read more
Kelly
Kelly
Appliance Technician
High School or GED
26,108 satisfied customers
I bought a used Samsung rb217abpn refrigerator/freezer.
I bought a used Samsung rb217abpn refrigerator/freezer. somewhere along the line, the ice maker has been removed. i am trying to find the model/part number for a replacement ice maker … read more
Tyler Z.
Tyler Z.
Appliance Doc
Bachelor's Degree
88,462 satisfied customers
Samsung Refer, French doors, bottom freezer, purchased 2010.
Samsung Refer, French doors, bottom freezer, purchased 2010. Freezer is cold. Refer portion says it is 54 and alarm is chiming every few minutes. Fuses are good. Fan is spinning and coils are vacuumed… read more
Webb-Guy
Webb-Guy
Maitenance Supervisor
Associate Degree
3,381 satisfied customers
GE GFSS6K1XASS the long bottom draw of fresh food section
GE GFSS6K1XASS the long bottom draw of fresh food section is soaked up at intervals with water from so much condensation… read more
Tyler Z.
Tyler Z.
Appliance Doc
Bachelor's Degree
88,462 satisfied customers
We have a Samsung RF217ACWP french door refrigerator that we
We have a Samsung RF217ACWP french door refrigerator that we purchased in late Nov 2010. It is collecting water in the vegatable drawers daily. We had a repairman out recently to diagnose the problem.… read more
Michael
Michael
Appliance Repair Technician
Bachelor's Degree
3,516 satisfied customers
bought a samsung model RF4287HARS nov 2010. dont know what
bought a samsung model RF4287HARS nov 2010. dont know what happened woke on mothers day to find the kitchen floor wet and the water had gone down to a finished basement and the ceiling had collapsed a… read more
The Appliance Guy
The Appliance Guy
High School or GED
11 satisfied customers
I have a Samsung refrigerator Model#RF267ABRS Serial#43DL4HBS400186
I have a Samsung refrigerator Model#RF267ABRS Serial#43DL4HBS400186 M. It keeps building up ice under the Cool Select Pantry making it difficult to open the pantry drawer. We have cleaned it out twice… read more
The Home Smithy
The Home Smithy
Home Appliance Technician
Vocational, Technical or Trade School
6,148 satisfied customers
I have a new Samsung RB217ABPN (Platinum finish) bottom freezer
I have a new Samsung RB217ABPN (Platinum finish) bottom freezer refrigerator that had both the upper and lower front panels scratched pretty badly in a move. What's the best way to deal with that -- r… read more
John
John
restaurant equipment technician
Associate Degree
2,103 satisfied customers
I have a side by side Model KSRP25FNWH00 which is 4 years old.
I have a side by side Model KSRP25FNWH00 which is 4 years old. About a week ago I came home from a two week trip to find the items in both the crisper drawer and on the inside door frozen solid. I hav… read more
Tyler Z.
Tyler Z.
Appliance Doc
Bachelor's Degree
88,462 satisfied customers
The refrigerator side of my side-by-side is not working properly.
The refrigerator side of my side-by-side is not working properly. Items on the top shelve sare not as cold as items on the bottom shelves and drawers. My fridge is model # XXXXX… read more
drcool299
drcool299
shop owner
Bachelor\u0027s Degree
22 satisfied customers
Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Show MoreShow Less

Ask Your Question

x