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My GE microwave JVM****** is not heating. Should I buy a new one or is this an easy repair, JA: Can you guesstimate how old your GE is? And just to clarify, what's the exact model? Customer: 2000 JA: Do you plan on doing the work yourself? Customer: if it is easy JA: Anything else we should know to help you best? Customer: no
Hello. My name is ***** ***** I'll be helping you with your appliance question today. Please wait a few moments while I review your question.
I don't have good news for you on this particular model I'm sorry to say. If the microwave still looks and sounds like it's working, but it's just not heating--that means your magnetron has likely failed. The magnetron is the part that actually creates the microwave to heat the food and it commonly goes bad and rarely gives a warning. The part itself costs about $150 so depending on the condition of the microwave, it may be better to just replace the microwave rather than repair it. Also, it will require you to un-install the entire microwave and remove the outer shell in order to access the magnetron for replacement so if you called a technician out it would be another $150 for trip and labor. Below is a link to the magnetron you'd need to order and replace for your model number.
CLICK HERE for magnetron
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no problem but I'm sorry about the bad news.
ok great. Please remember to rate my service by selecting a star at the top or bottom of the screen before you leave today and if you need anything else just let me know.
No problem and sorry about the bad news.