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John. A while ago, I noticed the temperature readout on the…

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Hello, John. A while...

Hello, John. A while ago, I noticed the temperature readout on the front of our french door refrigerator showed "FF" rather than the usual 37°. The "manual" for this unit is very poorly written and does not address odd readouts. Any suggestions?

Contractor's Assistant: What's the make and model of the fridge? And can you guesstimate how old is it?

Purchased new, July, 2014. ModelRF28NMEDBSR.

Contractor's Assistant: Do you plan on doing the work yourself?

Umm. . . what work, Pearl? I hope to push some reset buttons and be back on track!

Contractor's Assistant: Anything else we should know to help you best?

Just, what does "FF" mean?

Submitted: 11 months ago.Category: Appliance
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Answered in 3 minutes by:
9/7/2017
Appliance Technician: Tyler Z., Appliance Doc replied 11 months ago
Tyler Z.
Tyler Z., Appliance Doc
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Satisfied Customers: 89,155
Experience: 9+ years being an appliance technician with factory training.
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Appliance Technician: Tyler Z., Appliance Doc replied 11 months ago

So your unit has went into demo mode for some reason. Try to exit by press and holding the FREEZER and ALARM button together for 5 seconds. if that doesn't work, try to reset the board by press and holding the ENERGY SAVER and ALARM button together for 5 seconds. Hopefully one of those works because if not, the front display board will need to be ordered and replaced because it has failed I'm sorry to say.

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