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Tyler Z.
Tyler Z., Appliance Doc
Category: Appliance
Satisfied Customers: 82004
Experience:  9+ years being an appliance technician with factory training.
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Pilot has flame but a burner isn't getting the flame. About

Customer Question

pilot has flame but a burner isn't getting the flame
JA: I'll do all I can to help. How long have you been dealing with this?
Customer: about a week
JA: Do you plan on doing the work yourself?
Customer: yes
JA: Anything else we should know to help you best?
Customer: no. I think it's an old wedgewood
Submitted: 1 month ago.
Category: Appliance
Expert:  Tyler Z. replied 1 month ago.

Hello. My name is ***** ***** I'll be helping you with your appliance question today. Please wait a few moments while I review your question.

Expert:  Tyler Z. replied 1 month ago.

If the pilot is getting flame, there is a metal sensor probe with a long wire connected to it that the pilot flame touches when the pilot light is on. Remove this probe and try to sand it with fine sand paper so that it shines again. Hopefully this will be able to sense the flame better. Re-install the sensor and try the oven again. If the pilot turns on for 2 minutes but it still won't turn the burner on, that thermocouple sensor would need to be replaced because it's not sensing that the pilot is on.

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Expert:  Tyler Z. replied 1 month ago.

Hello again. I'm just following up because I haven't heard back from you and I see this question is still open and unrated. Is there anything else I can help you with?