How JustAnswer Works:
  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site. Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.
Ask John Your Own Question
John
John, Home Appliance Technician
Category: Appliance
Satisfied Customers: 13453
Experience:  Appliance repair business owner for over 43 years.
12064207
Type Your Appliance Question Here...
John is online now
A new question is answered every 9 seconds

I purchased a maytag MDB4949SD on august 14. Home depot

Customer Question

i purchased a maytag MDB4949SD on august 14. Home depot botched the order and didn't have the machine to me until the 24. I go out of town the 21st.. return on the 28th. Go to use the dish washer to day and it just turns on for a 20 seconds then turns off
JA: Can you guesstimate how old your Maytag is? And just to clarify, what's the exact model?
Customer: 21 of this year.. excuse me. return on the 28th
JA: Do you plan on doing the work yourself?
Customer: No, the machine lasted a year and 2 weeks
JA: Anything else we should know to help you best?
Customer: used the platinum cascade and auto settings as recommended
Submitted: 1 month ago.
Category: Appliance
Customer: replied 1 month ago.
This looks kind of bogus
Customer: replied 1 month ago.
Posted by JustAnswer at customer's request) Hello. I would like to request the following Expert Service(s) from you: Live Phone Call.
Customer: replied 1 month ago.
Let me know if you need more information, or send me the service offer(s) so we can proceed.
Customer: replied 1 month ago.
Customer: replied 1 month ago.
Or do i need to call you?
Customer: replied 1 month ago.
will either void my ability to cancel this have my money refunded?
Customer: replied 1 month ago.
Order ID: 17908285-317
Customer: replied 1 month ago.
not sure what a service offer is sir
Expert:  Stefan T replied 1 month ago.

Hi my name is ***** ***** I will be glad to help you out with your appliance questions.

Expert:  Stefan T replied 1 month ago.

Are you still there?

Expert:  Whrlp Master Tech replied 1 month ago.

I see the last person has opted out of your question!
My name is Woody.
I will be glad to assist you today.
I have been servicing ALL Major Brands of Appliances for 37 Years, I own my own Appliance repair Company
And I teach appliance repair at a local Community College.
I have over 100,000 plus in home repairs and over 80,000 internet repairs under my belt.
You will be paying me for my ANSWER to your Appliance Question,, Not for the repair of your appliance hence the name of this site Just Answer.
I will do my best to take the information that you provide to me and make a Diagnosis for you to be able to repair your own Appliance.

First off your post is rather confusing!!

Is this a brand new unit just purchased on August 14 or is it over 1 year old ?

The running for 20 seconds and tuning off,, sounds as if the unit has been programmed to the sales demo feature.

Have you unplugged or turned the unit circuit breaker off for over 5 minutes yet?