How JustAnswer Works:
  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site. Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.
Ask John Your Own Question
John
John, Home Appliance Technician
Category: Appliance
Satisfied Customers: 13453
Experience:  Appliance repair business owner for over 43 years.
12064207
Type Your Appliance Question Here...
John is online now
A new question is answered every 9 seconds

I have maytag MSB27C2Xam00 model and suddently the the

Customer Question

Hi i have maytag MSB27C2Xam00 model and suddently the the freezer and fridge part is not getting cold i checked and frost has built inside the freezer
JA: Can you guesstimate how old your Maytag is? And just to clarify, what's the exact model?
Customer: Maytag 2013 it came with house...model number MSB27C2Xam00
JA: Do you plan on doing the work yourself?
Customer: yes if any tips helps as hurricane aproachingin florida and i have guest
JA: Anything else we should know to help you best?
Customer: fridge not cooling and freezer not cooling as well ice formation inside the freezer fridge when i looked at the hole where the cold air blows ice formation how to fix this
Submitted: 1 month ago.
Category: Appliance
Expert:  Tyler Z. replied 1 month ago.

Hello. My name is ***** ***** I'll be helping you with your appliance question today. Please wait a few moments while I review your question.