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I can't get the ice maker to stop making ice. WRB322DMBM00.

Customer Question
I can't get the...

I can't get the ice maker to stop making ice

Contractor's Assistant: What's the make and model? And can you guesstimate how old it is?

WRB322DMBM00. Maybe 2 years old

Contractor's Assistant: Do you plan on doing the work yourself?

Yes, if I can

Submitted: 11 months ago.Category: Appliance
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Answered in 3 minutes by:
9/6/2017
Appliance Technician: Webb-Guy, Handyman replied 11 months ago
Webb-Guy
Webb-Guy, Handyman
Category: Appliance
Satisfied Customers: 3,434
Experience: Maitenance Supervisor
Verified

Hello, and welcome to JustAnswer. My name is ***** ***** I will be the one to assist you. Sorry to hear that you are having this trouble. Have you pushed the shut off arm all the way up to stop it from making ice?

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Appliance Technician: Webb-Guy, Handyman replied 11 months ago

and doing so did not stop it?

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Appliance Technician: Webb-Guy, Handyman replied 11 months ago

if not from the sounds of it your ice maker assembly is going to need to be replaced.

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Customer reply replied 11 months ago
When pushing the lever up didn't make it stop, I propped it up with a box to make sure it stays up. Still making ice.
Appliance Technician: Webb-Guy, Handyman replied 11 months ago

sadly the reason this is happening is because the ice maker is defective and needing to be replaced.

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Appliance Technician: Webb-Guy, Handyman replied 11 months ago

here is the assembly

http://www.searspartsdirect.com/part-number/W10469286/0046/106.html?modelNumber=WRB322DMBM00&categoryName=Bottom-Mount%20Refrigerator&brandName=WHIRLPOOL

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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

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