Need Appliance Repair Help? Ask a Technician for Answers ASAP
Hello and thanks for using JA!
My name is ***** ***** I have been repairing appliances for over 40 yrs and I will be assisting you tonight in trying to find out why your appliance is not working. Sometimes, there will be lapses in my replies back to your because of the volume of questions I am answering. But, please be assured that I will be giving you my best effort to help solve your problem.Give me a few minutes to check out the info you have provided, so I can give you an accurate answer.Thanks
May I ask that you provide me the correct model and serial number off the label on your machine? The number is ***** down by the drawer on the leg of the stove.
Also, if the range is cold, from the time you hit start to the time you hear the flame kick - how much time? Look at your watch when you hit the start button.
Let me know how long?