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The ice maker in my LG refrigerator isn't working. It

The ice maker in my...
The ice maker in my LG refrigerator isn't working. It freezes the ice but the tray won't dump. Acts like it is jammed. Is there an easy fix?
The model is LFXS29766S. The ice maker is the Slim Spaceplus Ice System. This model does not have a reset button that I can tell from the manual.
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Answered in 9 hours by:
9/5/2017
Billy Olenick
Billy Olenick, Customer Service
Category: Appliance
Satisfied Customers: 201
Experience: Owner at Billy's appliance repair
Verified
My name is ***** ***** I will be helping you out today with your appliance repair. We are on an honor system here and are only paid for our services once rated so please don't hesitate to rate me. Thank you. I will continue to help you through your appliance repair even after you rate me.
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Customer reply replied 9 months ago
Hello.
Customer reply replied 9 months ago
Can you use this chat?
The only thing you can do in this case is replace the icemaker. I would order it off repairclinic.Com they have a 1 year warranty on all parts
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Customer reply replied 9 months ago
Can you show me how to remove the icemaker?
https://youtu.be/kGCe4irPadg
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This video should guide you in the rest of your repair.
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Customer reply replied 9 months ago
The icemaker is on the door not in the freezer
Customer reply replied 9 months ago
There are two icemaker in this fridge.
Which one is not working
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Customer reply replied 9 months ago
Do you have a video showing the removal for icemaker on the door?
Customer reply replied 9 months ago
The one on the door.
Hold tight looking
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Customer reply replied 9 months ago
thank you
https://youtu.be/0Ye7gW-y-oc
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This video shows how to access the ice maker
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This is as close to a video as I got
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Customer reply replied 9 months ago
I have seen the video. This is not the same LG model.
Customer reply replied 9 months ago
Is that all you can do then?
Let me see if I can get you a part number and price and maybe a different video.
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Customer reply replied 9 months ago
Thank you
612A
on diagramRefrigerator ice maker and auger motor assembly
Parts #: EAU62563503
$ 196.64
In Stock average cost
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Customer reply replied 9 months ago
I checked Repairclinic.com and it says they are out of stock and cost more. Are you looking at a different website?
that was off of Searspartsdirect.Com here is another video that may help you
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https://youtu.be/rA1DhfTwuwM
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Customer reply replied 9 months ago
I have also seen this video.
I hope this helps. Please don't forget to rate me so I can get paid for my time. I wish you the best in your appliance repair.
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Customer reply replied 9 months ago
another website suggested using a hairdryer to fix issue. Is that something that will work?
Once you see the icemaker it should be a wire harness and a max of 3 screws to remove it.
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What has gone out on your ice maker is the heater for the ice tray. It heats up just a bit to make it easy to dump the ice out
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Customer reply replied 9 months ago
I see...
Customer reply replied 9 months ago
thank you...
You are welcome
Billy Olenick
Billy Olenick, Customer Service
Category: Appliance
Satisfied Customers: 201
Experience: Owner at Billy's appliance repair
Verified
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Billy Olenick, Customer Service
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