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Have a new Gas Whirlpool Range that the top burners will not…

Have a new Gas...

Have a new Gas Whirlpool Range that the top burners will not light right away and the right front won't light at all unless you use a match. Model # is WFG320MOBBO. Also spark is not consistent in strength of spark. You have to wiggle know to get stronger spark. But still right front burner will not light.

Contractor's Assistant: Can you guesstimate how old your Whirlpool is? And just to clarify, what's the exact model?

It's brand new never been used. Mod. WFG320MOBBO. Serial VE54105913

Contractor's Assistant: Do you plan on doing the work yourself?

Yes

Contractor's Assistant: Anything else we should know to help you best?

No, everything else seems to work.

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Answered in 1 minute by:
8/23/2017
Tyler Z.
Tyler Z., Appliance Doc
Category: Appliance
Satisfied Customers: 88,379
Experience: 9+ years being an appliance technician with factory training.
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If the unit is brand new, then there shouldn't be an issue with a weak spark. Typically you would shine up the spar tip with fine sand paper if it corroded, but if it's brand new then that likely won't help. I would call warranty as it sounds like the spark module may just be bad and producing a weak spark. Warranty's number is *****

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Customer reply replied 10 months ago
Should the spark module vary is strength when turning the knob?

Not really, but not every spark will be exactly the same strength either, it will vary a bit from each spark.

Tyler Z.
Tyler Z., Appliance Doc
Category: Appliance
Satisfied Customers: 88,379
Experience: 9+ years being an appliance technician with factory training.
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