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Hello, and welcome to JustAnswer. My name is ***** ***** I will be the one to assist you. Sorry to hear that you are having this trouble. Is this a brand new unit? From the sounds of it the water inlet valve may have failed.
sometimes they have plugs on them but not often. Are you familiar with the water inlet valve?
Well you havent really given me a chance to help you. You told me that I had a good guess. The water inlet valve will not require you to take the unit apart. Do you want to try and see if it has shipping packaging still on it or would calling Menard's be better for you?
ok have a good evening.
I have already sent it in for a refund. No worries.