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The F1 E4 error means the control sees that there is a problem with the relay that powers the cooking components. It is either welded closed or is disconnected from the board. There is nothing you can do to fix this beyond replace the board which you don't want to do since it is new. It will need to be repaired under warranty. Please allow me just a few minutes to prepare some information for you, thank you!
Whirlpool may be reached at 1-***-***-**** to schedule a no charge warranty visit.
Please know that we are not Whirlpool and I have no control over how or when your new microwave fails when you rate, thanks! :~)
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Thank you. I am sorry you did not receive the 5 star service you deserve. I am not sure what else I may have done to earn a higher rating. I am sorry your new microwave does not work....