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Tyler Z.
Tyler Z., Appliance Doc
Category: Appliance
Satisfied Customers: 81899
Experience:  9+ years being an appliance technician with factory training.
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Kenmore fridge model 596.69982013. not making ice. water

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kenmore fridge model 596.69982013. not making ice. water runs ok, I jumped the valve for the icemaker and can get water to the icemaker but it will not do it automatically. So the line is not plugged and the valve works.I want to blame the icemaker but I see a control board in the back. can that board be the problem. or am I safe to order the icemaker?

Hello. My name is ***** ***** I'll be helping you with your appliance question today. Please wait a few moments while I review your question.

Based on everything you said, either you have a bad icemaker or the temperature around the icemaker isn't below 10ºF which will stop the iemaker from cycling on it's own. Test the temperature and if you're below 10ºF, you just need to replace the icemaker because it has failed I'm sorry to say.

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