Appliance

Need appliance repair help? Ask a technician for answers ASAP

Ask an Expert,
Get an Answer ASAP!

This answer was rated:

I have a Whirlpool top-landing washer that just stopped

I have a Whirlpool...

I have a Whirlpool top-landing washer that just stopped working right in the middle of a cycle.

Contractor's Assistant: Can you guesstimate how old your Whirlpool is? And just to clarify, what's the exact model?

Let me check...

Contractor's Assistant: Do you plan on doing the work yourself?

That might depend on the extent.

Contractor's Assistant: Anything else we should know to help you best?

Where is the most common place to find the model number

Show More
Show Less
Ask Your Own Appliance Question
Answered in 1 minute by:
8/17/2017
Tyler Z.
Tyler Z., Appliance Doc
Category: Appliance
Satisfied Customers: 88,428
Experience: 9+ years being an appliance technician with factory training.
Verified

Hello. My name is ***** ***** I'll be helping you with your appliance question today. Please wait a few moments while I review your question.

Ask Your Own Appliance Question

Do you happen to have a model number located on a sticker below the lid tucked down underneath (not on the lid itself) by the hinges? It’s really difficult to see because they try to hide it.

Ask Your Own Appliance Question
Customer reply replied 11 months ago
I will check.
Customer reply replied 11 months ago
The model number is *****
Customer reply replied 11 months ago
The unit just stopped running right in the middle of a wash cycle. I can turn the dial, and it will start again at various other setting points—but will not run a spin cycle.

OK perfect, thank you.

Ask Your Own Appliance Question

So if the washer still works in wash mode but it won't even attempt to run in drain and spin cycle, this means that your lid switch doesn't think the lid is shut so it needs to be replaced. This is a safety device to make sure the washer doesn't spin and drain with the lid open so someone doesn't get injured. Either way, below is a link to the lid switch assembly and a video on how to replace it.

CLICK HERE for lid switch assembly

CLICK HERE for video

I hope I have earned a 5 star rating. We are on the honor system here. Please remember to rate my service by selecting a star at the top of the screen before you leave today and reply back here letting me know with a rating of 1-5 stars (5 being the best). If you need anything else, just let me know. You can continue asking follow-up questions at no additional charge after rating my service if you still need assistance.

Tyler Z.
Tyler Z., Appliance Doc
Category: Appliance
Satisfied Customers: 88,428
Experience: 9+ years being an appliance technician with factory training.
Verified
Tyler Z. and 87 other Appliance Specialists are ready to help you
Ask your own question now
Customer reply replied 11 months ago
Thank you so much!

? I know my advice was correct but you request a refund? Future experts please not customer refunded.

Ask Your Own Appliance Question
Was this answer helpful?

How JustAnswer works

step-image
Describe your issueThe assistant will guide you
step-image
Chat 1:1 with an appliance technicianLicensed Experts are available 24/7
step-image
100% satisfaction guaranteeGet all the answers you need
Ask Tyler Z. Your Own Question
Tyler Z.
Tyler Z.
Tyler Z., Appliance Doc
Category: Appliance
Satisfied Customers: 88,428
88,428 Satisfied Customers
Experience: 9+ years being an appliance technician with factory training.

Tyler Z. is online now

A new question is answered every 9 seconds

How JustAnswer works:

  • Ask an ExpertExperts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional AnswerVia email, text message, or notification as you wait on our site. Ask follow up questions if you need to.
  • 100% Satisfaction GuaranteeRate the answer you receive.

JustAnswer in the News:

Ask-a-doc Web sites: If you've got a quick question, you can try to get an answer from sites that say they have various specialists on hand to give quick answers... Justanswer.com.
JustAnswer.com...has seen a spike since October in legal questions from readers about layoffs, unemployment and severance.
Web sites like justanswer.com/legal
...leave nothing to chance.
Traffic on JustAnswer rose 14 percent...and had nearly 400,000 page views in 30 days...inquiries related to stress, high blood pressure, drinking and heart pain jumped 33 percent.
Tory Johnson, GMA Workplace Contributor, discusses work-from-home jobs, such as JustAnswer in which verified Experts answer people’s questions.
I will tell you that...the things you have to go through to be an Expert are quite rigorous.

What Customers are Saying:

Thank you for the expeditious answer. It's good to know you're out there and awake in the wee hours when I finally have time to ask questions about my Jenn Air.

JeanRiverhead, NY

You did one super job of explaining to me everything there is to know about this fridge. I'm looking forward to asking you questions in the future.

JimmyBagley, IA

Wonderful service, prompt, efficient, and accurate. Couldn't have asked for more. I cannot thank you enough for your help.

Mary C.Freshfield, Liverpool, UK

This expert is wonderful. They truly know what they are talking about, and they actually care about you. They really helped put my nerves at ease. Thank you so much!!!!

AlexLos Angeles, CA

Thank you for all your help. It is nice to know that this service is here for people like myself, who need answers fast and are not sure who to consult.

GPHesperia, CA

I couldn't be more satisfied! This is the site I will always come to when I need a second opinion.

JustinKernersville, NC

Just let me say that this encounter has been entirely professional and most helpful. I liked that I could ask additional questions and get answered in a very short turn around.

EstherWoodstock, NY

< Previous | Next >

Meet the Experts:

John

John

Home Appliance Technician

13,453 satisfied customers

Appliance repair business owner for over 43 years.

Tom Goellner

Tom Goellner

Home Appliance Technician

1,602 satisfied customers

32 yrs. experience servicing major appliances and HVAC equipment.

Tyler Z.

Tyler Z.

Appliance Doc

88,428 satisfied customers

9+ years being an appliance technician with factory training.

Kelly

Kelly

Appliance Technician

20,213 satisfied customers

Highly accurate diagnostician with over 30 years experience!

The Home Smithy

The Home Smithy

Home Appliance Technician

6,148 satisfied customers

30 years repairing appliances

william

william

Home Appliance Technician

3,012 satisfied customers

Major Home Appliance Technician Specialist Whirpool Certificate

John

John

restaurant equipment technician

2,103 satisfied customers

25+ years experience. I'm now employed by a commercial cooking equipment service company

< Previous | Next >

Related Appliance Questions
I have a Maytag Bravos type 580. it stops at the beginning
I have a Maytag Bravos type 580. it stops at the beginning of the cycle and flashes F-51. I think the 51is the time remaining. Any suggestions/ … read more
Tyler Z.
Tyler Z.
Appliance Doc
88,428 satisfied customers
I have a microwave model ME21H706MQS. We've had it exactly 1
I have a microwave model ME21H706MQS. We've had it exactly 1 year and it stopped working. It's like the power was unplugged. Any suggestions? … read more
Ray
Ray
Appliance Repair Technician
High School or GED
414 satisfied customers
I have a whirlpool washer (cabrio) and when I start a cycle
I have a whirlpool washer (cabrio) and when I start a cycle like for normal wash say 48 min, It starts fine runs for about 5 min and drops to 4 min left spin and then finshed with (oL) error code. … read more
Tyler Z.
Tyler Z.
Appliance Doc
88,428 satisfied customers
With about 6 min left in the cycle [any cycle] we get the ul
With about 6 min left in the cycle [any cycle] we get the ul error signal and the cycle stops. If we open the machine and adjust the load [any load] and restart, it goes back to about 16 min, then adv… read more
Tyler Z.
Tyler Z.
Appliance Doc
88,428 satisfied customers
My whirlpool washer won't work, had an F error could not
my whirlpool washer won't work, had an F error could not open it so I had to turn it off, when I tried to run it again it starts runs about 30 seconds and stops no error code… read more
Tyler Z.
Tyler Z.
Appliance Doc
88,428 satisfied customers
I have an Inglis dryer that stopped working in the middle of
I have an Inglis dryer that stopped working in the middle of the cycle. It went thru the fill and agitate cycles ok but it stops on the drain cycle and will neither drain or spin. The fact that it wil… read more
John
John
Home Appliance Technician
Vocational, Technical or Trade Scho
13,453 satisfied customers
I have an old (85) Maytag washer, but it is (or was) still
I have an old ('85) Maytag washer, but it is (or was) still working just fine. I tried to wash 2 pillows in it, as the instructions directed me. The washer stopped running, so I tried reposiotioning t… read more
bryanpaul52
bryanpaul52
Tech/owner
17 satisfied customers
Hi. My Whirlpool Duet model no.:n ghw9150 has been acting
Hi. My Whirlpool Duet model no.:n ghw9150 has been acting up. Basically, it quits working when it feels like it. sometimes at one point consistently for a while, and right now, on normal it works unti… read more
Appliance Medic
Appliance Medic
Service Technician
10,826 satisfied customers
Hello, my whirl pool thin twin washer stopped in the middle
Hello, my whirl pool thin twin washer stopped in the middle of the wash cycle and won't turn back on. I tried to turn it on and off and reset it from the start. It would start again but stops when it … read more
Dave in SC
Dave in SC
Appliance Repair Technician
86 satisfied customers
I have a Whirlpool washer. The spin cycle doesnt work and
I have a Whirlpool washer. The spin cycle doesn't work and neither does the emptying of the water prior to the the spin cycle. The timer has are 3 different wash/rinse/spin selections and the emptying… read more
bryanpaul52
bryanpaul52
Tech/owner
17 satisfied customers
I have a Maytag Centennial top load washer I bought 2 years
I have a Maytag Centennial top load washer I bought 2 years ago. It is not a HE model. The middle dial is how you turn in on, push in for stop and pull to start. It will not start at the beginning. If… read more
Mr Repair
Mr Repair
Vocational, Technical or Trade Scho
40 satisfied customers
water is not coning out of the top rotor or center rotor. the
water is not coning out of the top rotor or center rotor. the bottom is working fine. any suggestions.… read more
Charles
Charles
Owner
FCC Communication License
738 satisfied customers
I have a Legacy Series top loading washer. During the wash
I have a Legacy Series top loading washer. During the wash cycle, the agitator doesn't agitate; it only turns slowly in a clockwise direction. It's going at the usual speed...but fails to reverse its … read more
John
John
Home Appliance Technician
Vocational, Technical or Trade Scho
13,453 satisfied customers
My roughly 15 year old KitchenAid clothes washer will no longer
My roughly 15 year old KitchenAid clothes washer will no longer cycle on the regular cycle although it will work on "permanent press" cycle. Repair estimate was $150 for a new timer. Does this sound r… read more
bryanpaul52
bryanpaul52
Tech/owner
17 satisfied customers
Our Whirlpool washing machine was working just fine until it
Our Whirlpool washing machine was working just fine until it was pulled out for a tile floor. After the floor people put it back and hooked it up, it leaks. My husband checked the back and can't find … read more
applianceguy
applianceguy
Appliance tech
High School or GED
2,159 satisfied customers
Kenmore 70 series washer no longer spins. It drains and im
Kenmore 70 series washer no longer spins. It drains and im not sure if it agitates, but it definitely is not longer spinning at the end of the rinse cycle. Where do I start trouble shooting??… read more
The Appliance Guy
The Appliance Guy
High School or GED
11 satisfied customers
I have a Maytag washer, model LAT8840, and it stopped in the
I have a Maytag washer, model LAT8840, and it stopped in the middle of cycle. It was still filling with water when it stopped.… read more
Rob
Rob
Vocational, Technical or Trade Scho
80 satisfied customers
I have a Maytag top load washing machine - Lagacy Series. Its
I have a Maytag top load washing machine - Lagacy Series. Its a little over 3 years old. The drum easily comes out of balance, shaking the washer pretty good. After opening the top and front it appear… read more
I.can
I.can
Engineer
High School or GED
780 satisfied customers
Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Show MoreShow Less

Ask Your Question

x