Appliance

Need appliance repair help? Ask a technician for answers ASAP

Ask an Expert,
Get an Answer ASAP!

This answer was rated:

I followed the instructions on how to pull up an error code…

I followed the instructions...

I followed the instructions on how to pull up an error code and now all of the lights at the bottom are flashing. Sensing, wash. Rinse, spin, and done

Contractor's Assistant: What's the make and model of your washing machine? And can you guesstimate how old it is?

Its a whirlpool cabrio top load he. Had it probably 5 years. Not sure of model number but i can look

Contractor's Assistant: Do you plan on doing the work yourself?

Depends on what the possible issue is. Ran a load last night and woke up this morning to the tub still full of water.

Contractor's Assistant: Anything else we should know to help you best?

Tub still had water in it. I tried to turn it to drain and spin but it acts like the sensor isnt coming on even though the light comes on and the lid locks

Show More
Show Less
Ask Your Own Appliance Question
Answered in 5 minutes by:
8/17/2017
Webb-Guy
Webb-Guy, Handyman
Category: Appliance
Satisfied Customers: 3,298
Experience: Maitenance Supervisor
Verified

Hello, and welcome to JustAnswer. My name is ***** ***** I will be the one to assist you. I am sorry to hear that you are having this trouble. What is the model number of your whirlpool.

Ask Your Own Appliance Question
Customer reply replied 11 months ago
WTW5550YW
Customer reply replied 11 months ago
Would rather not talk by phone. My kids are in bed.

I am sorry the site offered the phone call its not from me. Give me just a moment please.

Ask Your Own Appliance Question
Customer reply replied 11 months ago
That's fine. Thanks

so what I need you do is to unplug the appliance for 5 minutes to do a hard reset.

Ask Your Own Appliance Question
Customer reply replied 11 months ago
Is there anything after that? The reason I ask is because earlier I had it unplugged for about 20 min and it didn't change anything when I plugged it back in

honestly from the sounds of it I think your problem is your control board has went bad and is needing to be replaced.

Ask Your Own Appliance Question
Customer reply replied 11 months ago
Would you have a possible estimate on just what that will cost?

so it looks like its around 250 or more.

Ask Your Own Appliance Question

https://www.repairclinic.com/PartDetail/Whirlpool-Washing-Machine-Main-Control-Board/WPW10269602/1873969?modelNumber=WTW5550XW0&ss=a11b5i1995d916824&mr=1

Please note that we here at JustAnswer are on an honor system. I am only credited for my time in the event you rate with 3-5 stars at the top. I do hope that I have earned a 5 star rating from you this today. Rating does not stop you from getting back to me in the event you need me.

Ask Your Own Appliance Question
Customer reply replied 11 months ago
Well I guess that's cheaper than a new machine lol

Yes it can be. Its not hard to replace either. You will just pull the old one off and plug the new one in.

Webb-Guy
Webb-Guy, Handyman
Category: Appliance
Satisfied Customers: 3,298
Experience: Maitenance Supervisor
Verified
Webb-Guy and 87 other Appliance Specialists are ready to help you
Ask your own question now
Was this answer helpful?

How JustAnswer works

step-image
Describe your issueThe assistant will guide you
step-image
Chat 1:1 with an appliance technicianLicensed Experts are available 24/7
step-image
100% satisfaction guaranteeGet all the answers you need
Ask Webb-Guy Your Own Question
Webb-Guy
Webb-Guy
Webb-Guy, Handyman
Category: Appliance
Satisfied Customers: 3,298
3,298 Satisfied Customers
Experience: Maitenance Supervisor

Webb-Guy is online now

A new question is answered every 9 seconds

How JustAnswer works:

  • Ask an ExpertExperts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional AnswerVia email, text message, or notification as you wait on our site. Ask follow up questions if you need to.
  • 100% Satisfaction GuaranteeRate the answer you receive.

JustAnswer in the News:

Ask-a-doc Web sites: If you've got a quick question, you can try to get an answer from sites that say they have various specialists on hand to give quick answers... Justanswer.com.
JustAnswer.com...has seen a spike since October in legal questions from readers about layoffs, unemployment and severance.
Web sites like justanswer.com/legal
...leave nothing to chance.
Traffic on JustAnswer rose 14 percent...and had nearly 400,000 page views in 30 days...inquiries related to stress, high blood pressure, drinking and heart pain jumped 33 percent.
Tory Johnson, GMA Workplace Contributor, discusses work-from-home jobs, such as JustAnswer in which verified Experts answer people’s questions.
I will tell you that...the things you have to go through to be an Expert are quite rigorous.

What Customers are Saying:

Thank you for the expeditious answer. It's good to know you're out there and awake in the wee hours when I finally have time to ask questions about my Jenn Air.

JeanRiverhead, NY

You did one super job of explaining to me everything there is to know about this fridge. I'm looking forward to asking you questions in the future.

JimmyBagley, IA

Wonderful service, prompt, efficient, and accurate. Couldn't have asked for more. I cannot thank you enough for your help.

Mary C.Freshfield, Liverpool, UK

This expert is wonderful. They truly know what they are talking about, and they actually care about you. They really helped put my nerves at ease. Thank you so much!!!!

AlexLos Angeles, CA

Thank you for all your help. It is nice to know that this service is here for people like myself, who need answers fast and are not sure who to consult.

GPHesperia, CA

I couldn't be more satisfied! This is the site I will always come to when I need a second opinion.

JustinKernersville, NC

Just let me say that this encounter has been entirely professional and most helpful. I liked that I could ask additional questions and get answered in a very short turn around.

EstherWoodstock, NY

< Previous | Next >

Meet the Experts:

John

John

Home Appliance Technician

13,453 satisfied customers

Appliance repair business owner for over 43 years.

Tom Goellner

Tom Goellner

Home Appliance Technician

1,602 satisfied customers

32 yrs. experience servicing major appliances and HVAC equipment.

Tyler Z.

Tyler Z.

Appliance Doc

87,701 satisfied customers

9+ years being an appliance technician with factory training.

Kelly

Kelly

Appliance Technician

20,213 satisfied customers

Highly accurate diagnostician with over 30 years experience!

The Home Smithy

The Home Smithy

Home Appliance Technician

6,148 satisfied customers

30 years repairing appliances

william

william

Home Appliance Technician

3,012 satisfied customers

Major Home Appliance Technician Specialist Whirpool Certificate

John

John

restaurant equipment technician

2,103 satisfied customers

25+ years experience. I'm now employed by a commercial cooking equipment service company

< Previous | Next >

Related Appliance Questions
Maytag Centennial Washer almost 5 years old. Doesn't execute
Maytag Centennial Washer almost 5 years old. Doesn't execute rinse and drain cycle properly from any type of wash. Have to stop the machine and go direct to the drain and spin to complete? Suggestions… read more
Nolan Rettig
Nolan Rettig
Service Technician
High School or GED
326 satisfied customers
I have a maytag centennial he washer and the drum isnt
i have a maytag centennial he washer and the drum isnt turning. the belt is good … read more
Kelly
Kelly
Appliance Technician
High School or GED
20,213 satisfied customers
I have a problem with my Cabrio Whirlpool washer and need to
I have a problem with my Cabrio Whirlpool washer and need to reset the electronics. My friend completed the reset last time and it worked, but is unavailable. Can you provide me with a reference to ho… read more
Whrlp Master Tech
Whrlp Master Tech
Vocational, Technical or Trade Scho
4,977 satisfied customers
We have Whirlpool Cabrio washer that we purchased in 2012.
Hi, we have Whirlpool Cabrio washer that we purchased in 2012. It seems to not be completing the spin cycle, leaving the clothes dripping wet. Any advice on this?… read more
HVAC Guru
HVAC Guru
Service Technician
Associate Degree
682 satisfied customers
Tyler, You helped me last year with the same washer I am now
Hi Tyler, You helped me last year with the same washer I am now having another problem with. Yesterday it stopped working after filling up. Left it overnight to see if it would eventually move and it … read more
Tyler Z.
Tyler Z.
Appliance Doc
Bachelor's Degree
87,701 satisfied customers
I have a three year old Whirlpool Cabrio WTW5500XW washer that
I have a three year old Whirlpool Cabrio WTW5500XW washer that just stopped running today after two loads. The lid lock clicks, the sensing light goes on and I can hear the usual slow half-spin when i… read more
Appl-Tech
Appl-Tech
Service Technician
134 satisfied customers
I have whirlpool model wtw5550xw0. Initially my wife noticed
I have whirlpool model wtw5550xw0. Initially my wife noticed the machine didnt spin a load. She put in another load and realized it had not agitated (clothes were not clean). After going to Appliance … read more
Chas
Chas
Master Appliance Repair Technician
Vocational, Technical or Trade Scho
7,026 satisfied customers
i have a whirlpool cabrio model #wtw5500xw0. when i try to
i have a whirlpool cabrio model #wtw5500xw0. when i try to start a load, it locks the lid and goes through the motions but eventually the sensing light stays lit green and the lid lock light just flas… read more
Tyler Z.
Tyler Z.
Appliance Doc
Bachelor's Degree
87,701 satisfied customers
Help please. i have centennial washer no problems then
help please. i have centennial washer no problems then yesterday load of bath towels were left heavy and wet but no water in tub itself. removed half and reset for drain and spin and then did the same… read more
Kelly
Kelly
Appliance Technician
High School or GED
20,213 satisfied customers
Whirlpool cabrio top loading washer. Has been making load
Whirlpool cabrio top loading washer. Has been making load noise on spin cycle for a month. Last night washer quit w 14 minutes left in cycle, tub "filled" w rinse water, loud buzz from back of machine… read more
Appliance Parts
Appliance Parts
82 satisfied customers
Whirlpool Cabrio stopped during normal operation. Will not
Whirlpool Cabrio stopped during normal operation. Will not spin with 13 min indicated on Time Remaining Display. Turned washer off and attempted to run rinse and spin. Door lock, then unlocks. Cannot … read more
Chas
Chas
Master Appliance Repair Technician
Vocational, Technical or Trade Scho
7,026 satisfied customers
Hi, I have a maytag centennial washer model #MVWC400XW0. The
Hi, I have a maytag centennial washer model #MVWC400XW0. The washer was not spinning properly and the clothes were still soaked so after researching decided to replace the lid switch and lock. After r… read more
HVAC Guru
HVAC Guru
Service Technician
Associate Degree
682 satisfied customers
Whirlpool Cabrio WTW5700XW starts spin mode on any cycle and
Whirlpool Cabrio WTW5700XW starts spin mode on any cycle and once tub starts spinning, the lid lock light flashes. The tub then slows down and completely stops. Pump is still running. Will run out cyc… read more
Appliance Man
Appliance Man
Appliance Tech
8,952 satisfied customers
I have a whirlpool cabrio top loading washer. I have not been
I have a whirlpool cabrio top loading washer. I have not been able to do a load of laundry for a few days and am getting frustrated. after trying many suggested troubleshooting methods the results are… read more
Appliance Medic
Appliance Medic
Service Technician
10,826 satisfied customers
whirlpool cabrio Purchased it new 5 weeks ago. Worked for
whirlpool cabrio: Purchased it new 5 weeks ago. Worked for two weeks. turns on. door locks. spins twice. stops does nothing. lid lock releases after a minute. Have had 2 repair men out via whirlpool. … read more
The Home Smithy
The Home Smithy
Home Appliance Technician
Vocational, Technical or Trade School
6,148 satisfied customers
I have a Whirlpool Cabrio with 6th Sense Techology washer.
I have a Whirlpool Cabrio with 6th Sense Techology washer. I've ran seveal loads today and while running a normal load, it quite during the rinse/drain cycle and the "Ld" light came on. I pulled the m… read more
Tyler Z.
Tyler Z.
Appliance Doc
Bachelor's Degree
87,701 satisfied customers
HI There!!! good morning. I have a GE Washing machine model
HI There!!! good morning. I have a GE Washing machine model WCXR1070A1WW and I'm experiencing a problem on the final part of the wash. The machine spins but when the job is done the clothes are still … read more
MASTERTECH
MASTERTECH
Owner
Vocational, Technical or Trade Scho
6,817 satisfied customers
My wrilpool cabrio washer will not spin. I have code f 50.
My wrilpool cabrio washer will not spin. I have code f 50. I have done a manual lid lock test (good) went to manual spin test got code f 50. checked all elect. plugs (good) any help please. Thank you… read more
Dave
Dave
Master's Degree
291 satisfied customers
Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Show MoreShow Less

Ask Your Question

x