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Samgsun dryer "FE" and does not cool, dv350aew, if easy will

samgsun dryer "FE" and does...
samgsun dryer "FE" and does not cool
JA: What's the make and model of your dryer? And can you guesstimate how old it is?
Customer: dv350aew
JA: Do you plan on doing the work yourself?
Customer: if easy will do it myself - it is 3 years old
JA: Anything else we should know to help you best?
Customer: the dryer gets hot, then goes up to cooling cycle and starts giving FE symbol - cloths are smelly and does not dry fully.. dryer seems to be very hot and would not restart untill I let it cool
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Customer reply replied 5 months ago
answer?
Customer reply replied 5 months ago
is there someone who can fix this issue? Samsung has not been helpful
Customer reply replied 5 months ago
Posted by JustAnswer at customer's request) Hello. I would like to request the following Expert Service(s) from you: Live Phone Call.
Customer reply replied 5 months ago
Let me know if you need more information, or send me the service offer(s) so we can proceed.
Answered in 39 minutes by:
8/17/2017
Kelly
Kelly, Appliance Technician
Category: Appliance
Satisfied Customers: 23,781
Experience: Highly accurate diagnostician with over 30 years experience!
Verified

Thanks for counting on us to help with your appliance problem. My name is ***** ***** I look forward to helping you!

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Customer reply replied 5 months ago
it has nothing to do with power

Oh, okay. Good luck.

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Customer reply replied 5 months ago
i had a guy check the power
Customer reply replied 5 months ago
he confirmed the power is good...
Billy Olenick
Billy Olenick, Customer Service
Category: Appliance
Satisfied Customers: 127
Experience: Owner at Billy's appliance repair
Verified
Have you tried disconnecting your dryer vent line from your dryer and run it and see if the error occurs? I believe that you are having and overheating issue witch is caused by a clog either inside the unit or in the vent system leading out of the house
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My name is ***** ***** I will be helping you out now. We are on an honor system here and are only paid for our services once rated so please don't hesitate to rate me. Thank you. I will continue to help you through your appliance repair even after you rate me.
Billy Olenick
Billy Olenick, Customer Service
Category: Appliance
Satisfied Customers: 127
Experience: Owner at Billy's appliance repair
Verified
Billy Olenick and 87 other Appliance Specialists are ready to help you
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Billy Olenick
Billy Olenick
Billy Olenick, Customer Service
Category: Appliance
Satisfied Customers: 127
127 Satisfied Customers
Experience: Owner at Billy's appliance repair

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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

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