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I HAVE A LG FRONT LOAD WASHER AND IT WILL NOT LIGHT UP Or…

I HAVE A LG...

I HAVE A LG FRONT LOAD WASHER AND IT WILL NOT LIGHT UP Or MAKE ANY SOUNDS AND I CAN PUSH THE ON BUTTON AND THE RELAY ON THE MAIN BOARD JUST CLICKS AND THE RED LIGHT FLASHES ON THE BOARD

Contractor's Assistant: Can you guesstimate how old your LG is? And just to clarify, what's the exact model?

The model is WM8000HVA AND I BOUGHT IT IN 2014

Contractor's Assistant: Do you plan on doing the work yourself?

Yes I have been in the HVAC INDUSTRY FOR 25 YRS.

Contractor's Assistant: Anything else we should know to help you best?

I HAVE CHECKED POWER TO THE FILTER IS WHAT THEY CALL WHERE THE IN COMING POWER COMES IN AND THE FUSES ARE GOOD ON THAT AND THE FUSE ON THE MAIN BOARD

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Answered in 6 minutes by:
8/16/2017
Tyler Z.
Tyler Z., Appliance Doc
Category: Appliance
Satisfied Customers: 88,477
Experience: 9+ years being an appliance technician with factory training.
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Hello. My name is ***** ***** I'll be helping you with your appliance question today. Please wait a few moments while I review your question.

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Either the main board is bad or the front interface board has failed based on everything you said. Attached below is the service manual document to show you how to test power to the interface board so you can determine which board is bad and needs to be replaced.

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Customer reply replied 11 months ago
I checked the voltages and the black and red have 120 volts and when I push the on button it still has voltage. The yellow relay on the main board just clicks

OK then unfortunately that sounds like your front interface board has failed and needs to be replaced I'm sorry to say.

Tyler Z.
Tyler Z., Appliance Doc
Category: Appliance
Satisfied Customers: 88,477
Experience: 9+ years being an appliance technician with factory training.
Verified
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Customer reply replied 11 months ago
Ok thanks for your support
Customer reply replied 10 months ago
I replaced the front interface board and it does the same thing. The yellow relay just clicks.

Hmm, did you do all the tests I gave you from the attached service manual? Either way, if the interface board didn't fix it then it sounds like the main control board on the back has failed and would need to be replaced.

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Customer reply replied 10 months ago
I check out voltage from the Manuel and it was all good so I just spent 220 bucks on that board and the other one is 245 dollars.

Hmm, I'm not sure what to say but I would order the part from Repairclinic.com because they do allow returns if you need that option.

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