Appliance

Need Appliance Repair Help? Ask a Technician for Answers ASAP

Ask an Expert,
Get an Answer ASAP!

Appliance

I have a Thermador Professional range, purchased in 1995: 4

Customer Question
gas burners, grill, and griddle...
I have a Thermador Professional range, purchased in 1995: 4 gas burners, grill, and griddle; one large and one small electric oven. Model # GCR48 4GG LB 48R. The burners are hard to light and the ovens do not accurately hold temperature; the self cleaning function only worked ONCE. Thermador technician said that computer system in front panel would have to be replaced, but that they were no longer made. Moving the range out would involve destroying a floor and an island. Is it possible to REPLACE the whole top range, including the electronics, leaving the ovens and the body of the appliance in place? I realize this would be almost the cost of a new appliance, but IS IT POSSIBLE?
JA: What's the make and model of your oven? And can you guesstimate how old it is?
Customer: See the model numbers typed above. 1995
JA: Do you plan on doing the work yourself?
Customer: No--but we don't want to spend $15,000 on top of what we need to pay for this to repair our kitchen.
JA: It can cost anywhere from $10 to $100, depending on the type of issue and how much of the Appliance Technician's time your question is expected to take (how complex and lengthy an answer you require).
Customer: I really just want to ask this question of someone who REALLY KNOWS what is possible with Thermador.
JA: Anything else we should know to help you best?
Customer: You tell me.
Submitted: 4 months ago.Category: Appliance
Show More
Show Less
Ask Your Own Appliance Question
Answered in 2 hours by:
8/10/2017
Appliance Technician: travis webb,
 replied 4 months ago
travis webb
Category: Appliance
Satisfied Customers: 2,315
Experience: maitenance tech at casto
Verified

Hello, and welcome to JustAnswer. My name is ***** ***** I will be the one to assist you. Sorry to hear that you are having this trouble. I see that your question has been sitting for a while are you still needing help with this matter? Are you asking can you put a diff rent unit on top of it?

Ask Your Own Appliance Question
Customer reply replied 4 months ago
remove the burners, etc, and the computer/panel in from, and hook it up while keeping the oven in place.
Customer reply replied 4 months ago
BTW, I have already paid $49 to have this question answered. The website says that I would have to pay an additional $32 to talk to you on the phone. Moreover, the initial webpage said that my question would be answered by a certified Thermador person.
Customer reply replied 4 months ago
If I had known that "Webb Guy" would be the "person" I was talking to, I wouldn't have asked the question. I understand that the original assistant was a bot. My question needs a real person.
Appliance Technician: travis webb,
 replied 4 months ago

I will open this up for anothers assistance since you do not seem to want to work with me.

Ask Your Own Appliance Question
Ask John Your Own Question
John
John
John, Home Appliance Technician
Category: Appliance
Satisfied Customers: 13,453
13,453 Satisfied Customers
Experience: Appliance repair business owner for over 43 years.

John is online now

A new question is answered every 9 seconds

How JustAnswer works:

  • Ask an ExpertExperts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional AnswerVia email, text message, or notification as you wait on our site. Ask follow up questions if you need to.
  • 100% Satisfaction GuaranteeRate the answer you receive.

JustAnswer in the News:

Ask-a-doc Web sites: If you've got a quick question, you can try to get an answer from sites that say they have various specialists on hand to give quick answers... Justanswer.com.
JustAnswer.com...has seen a spike since October in legal questions from readers about layoffs, unemployment and severance.
Web sites like justanswer.com/legal
...leave nothing to chance.
Traffic on JustAnswer rose 14 percent...and had nearly 400,000 page views in 30 days...inquiries related to stress, high blood pressure, drinking and heart pain jumped 33 percent.
Tory Johnson, GMA Workplace Contributor, discusses work-from-home jobs, such as JustAnswer in which verified Experts answer people’s questions.
I will tell you that...the things you have to go through to be an Expert are quite rigorous.

What Customers are Saying:

Thank you for the expeditious answer. It's good to know you're out there and awake in the wee hours when I finally have time to ask questions about my Jenn Air.

JeanRiverhead, NY

You did one super job of explaining to me everything there is to know about this fridge. I'm looking forward to asking you questions in the future.

JimmyBagley, IA

Wonderful service, prompt, efficient, and accurate. Couldn't have asked for more. I cannot thank you enough for your help.

Mary C.Freshfield, Liverpool, UK

This expert is wonderful. They truly know what they are talking about, and they actually care about you. They really helped put my nerves at ease. Thank you so much!!!!

AlexLos Angeles, CA

Thank you for all your help. It is nice to know that this service is here for people like myself, who need answers fast and are not sure who to consult.

GPHesperia, CA

I couldn't be more satisfied! This is the site I will always come to when I need a second opinion.

JustinKernersville, NC

Just let me say that this encounter has been entirely professional and most helpful. I liked that I could ask additional questions and get answered in a very short turn around.

EstherWoodstock, NY

< Previous | Next >

Meet the Experts:

John

John

Home Appliance Technician

13,453 satisfied customers

Appliance repair business owner for over 43 years.

Tom Goellner

Tom Goellner

Home Appliance Technician

1,557 satisfied customers

32 yrs. experience servicing major appliances and HVAC equipment.

Tyler Z.

Tyler Z.

Appliance Doc

83,058 satisfied customers

9+ years being an appliance technician with factory training.

Kelly

Kelly

Appliance Technician

18,340 satisfied customers

Highly accurate diagnostician with over 30 years experience!

The Home Smithy

The Home Smithy

Home Appliance Technician

6,148 satisfied customers

30 years repairing appliances

william

william

Home Appliance Technician

3,012 satisfied customers

Major Home Appliance Technician Specialist Whirpool Certificate

John

John

restaurant equipment technician

2,103 satisfied customers

25+ years experience. I'm now employed by a commercial cooking equipment service company

< Previous | Next >

Related Appliance Questions
My griddle will not get very hot on my zdp486ndp3ss.
my griddle will not get very hot on my zdp486ndp3ss. Adjustment problem, thermostat issue or something else? … read more
Tyler Z.
Tyler Z.
Appliance Doc
Bachelor's Degree
83,058 satisfied customers
Frigidaire electric oven smells extreme burning chemical
frigidaire electric oven smells extreme burning chemical smell when turned on? … read more
Kelly
Kelly
Appliance Technician
High School or GED
18,340 satisfied customers
I have a garland 6 burner 2 oven unit with griddle and after
I have a garland 6 burner 2 oven unit with griddle and after shutting the gas off to service the fire suppression system we're not getting gas to the ovens, neither the pilots or burners will light. … read more
HVAC Guru
HVAC Guru
Service Technician
Associate Degree
682 satisfied customers
I just purchased a GE gas range with a grill/griddle and am
I just purchased a GE gas range with a grill/griddle and am wondering whether the Whirlpool cover will fit it. … read more
Appliance Tech Dave
Appliance Tech Dave
Vocational, Technical or Trade Scho
1,116 satisfied customers
I need help. 4 mouth i ad a broken griddle control and oven
4 mouth i ad a broken griddle control and oven temp control … read more
Rusty S
Rusty S
Technician
54 satisfied customers
Have a built in termador electric oven. Replaced broiler
have a built in termador electric oven. Replaced broiler unit as it woudln't heat, still having problem just replaced circuit board and when we try to heat broiler or oven it will not go above 100 deg… read more
HVAC Guru
HVAC Guru
Service Technician
Associate Degree
682 satisfied customers
Electric oven will not heat up, everything seems to be
electric oven will not heat up, everything seems to be normal, just will not get hot … read more
HVAC Guru
HVAC Guru
Service Technician
Associate Degree
682 satisfied customers
Electric oven fan has stopped working. LG electric oven fan
The fan on my LG oven hasn't worked for about 6 months, I just kept forgetting about it. Now I'm in the baking season. … read more
Whrlp Master Tech
Whrlp Master Tech
Vocational, Technical or Trade Scho
4,977 satisfied customers
I have an older gm monogram range, 48" 6 burner and griddle
I have an older gm monogram range, 48" 6 burner and griddle range. the large oven doesnt come up to temperature when you select back. If you set the smaller oven first to 350F the large oven most time… read more
Tom Goellner
Tom Goellner
Home Appliance Technician
Vocational, Technical or Trade Scho
1,557 satisfied customers
I have a ge 48" monogram oven and range - gas. The grill
I have a ge 48" monogram oven and range - gas. The grill (which is electric) on the range (not the griddle) will not heat up. It will glow for starting, but the rest of it will not heat up). Any sugge… read more
Tyler Z.
Tyler Z.
Appliance Doc
Bachelor's Degree
83,058 satisfied customers
Have ge monogram all propane 48 range with griddle and
Have ge monogram all propane 48 range with griddle and grill. Lock symbol flashes once per second on the big oven. Lock mechanism kept cycling between locked and unlocked. Pulled the lock mechanism ou… read more
Tyler Z.
Tyler Z.
Appliance Doc
Bachelor's Degree
83,058 satisfied customers
I have Thermador rangetop(6 burner with griddle). Few days
I have Thermador rangetop(6 burner with griddle). Few days ago the circuit breaker down. After I turned on the breaker. 2 burner on the left side could not be ignited. The other 4 burners work ok. Pls… read more
Tyler Z.
Tyler Z.
Appliance Doc
Bachelor's Degree
83,058 satisfied customers
W sold a brand new thermostat 72" Southbend griddle.
w sold a brand new thermostat 72" Southbend griddle. Customer says the left ignitor is not sparking and can not light. Right one is sparking. There has to be a way to light manually doesn't there? … read more
HVAC Guru
HVAC Guru
Service Technician
Associate Degree
682 satisfied customers
Jenn-Aire range jes9750: when griddle turned off, fan stays
Jenn-Aire range jes9750: when griddle turned off, fan stays on. Fan works properly with oven and burners. … read more
HVAC Guru
HVAC Guru
Service Technician
Associate Degree
682 satisfied customers
I have a anvil 3 burner griddle that i dont know if its
I have a anvil 3 burner griddle that i dont know if its 30amp or 50amp I cannot read any numbers on it can you help me … read more
Joel Swenson
Joel Swenson
High School or GED
3,295 satisfied customers
I have a thermador range and need a replacement griddle and
I have a thermador range and need a replacement griddle and range knob. How do I order these parts? … read more
Tyler Z.
Tyler Z.
Appliance Doc
Bachelor's Degree
83,058 satisfied customers
My Viking griddle light doesn't come on when I turn on the
My Viking griddle light doesn't come on when I turn on the griddle knob. There also doesn't seem to be any gas coming from it either but all other burners are working … read more
Tyler Z.
Tyler Z.
Appliance Doc
Bachelor's Degree
83,058 satisfied customers
How do I remove my griddle to clean it entirely as well as
How do I remove my griddle to clean it entirely as well as uner it? the "drainage pipe" is in the way and is hindering me to be able to lift the griddle out. … read more
Tyler Z.
Tyler Z.
Appliance Doc
Bachelor's Degree
83,058 satisfied customers
Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Show MoreShow Less

Ask Your Question

x