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My freezer temp is set on 0. Current temp is 11. How do I…

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My freezer temp is...

My freezer temp is set on 0. Current temp is 11. How do I fix

Contractor's Assistant: What's the make and model? And have you checked the settings recently?

GSH22JGDBB

Contractor's Assistant: Do you plan on doing the work yourself?

Not sure. How involved is it

Submitted: 11 months ago.Category: Appliance
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Answered in 1 minute by:
8/7/2017
Appliance Technician: Appliance Guru, Owner and Technician replied 11 months ago
Appliance Guru
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Satisfied Customers: 18,713
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Appliance Technician: Appliance Guru, Owner and Technician replied 11 months ago

IS the fan running in the freezer and blowing air and is the refrigerator temp normal?

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Customer reply replied 11 months ago
to all
Customer reply replied 11 months ago
Fan is running refrigerator temperature is fine fan blowing
Appliance Technician: Appliance Guru, Owner and Technician replied 11 months ago

OK the unit is running low on freon, check and make sure the condenser is clean. If it is then remove the back panel inside the freezer and check the evaporator coil. If only part of it is frosted and not the whole thing, the rest being bare aluminum then you have a freon leak. If that is the case the fix is too expensive for the unit and I would start looking for a new one. Check that out and see what you find and get back to me!

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