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John, Home Appliance Technician
Category: Appliance
Satisfied Customers: 13453
Experience:  Appliance repair business owner for over 43 years.
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I just installed a second hand Thermador refer. It was

Customer Question

I just installed a second hand Thermador refer. It was working when I picked it up. The freezer is getting to temp the refer is not cooling. Does it cool the freezer first and then the refer? Hopefully?
JA: What's the make and model? And have you checked the settings recently?
Customer: ThermadorKBULT3651A02 Yes the temp is set to 35 and it remains at 70. The freezer is cooling down.
JA: Do you plan on doing the work yourself?
Customer: Maybe
JA: Anything else we should know to help you best?
Customer: Can you tell me if it uses one compressor for both the refer and freezer or are there two compressors
Submitted: 2 months ago.
Category: Appliance
Expert:  Appliance Guru replied 2 months ago.

One moment while I get some information for you!

Expert:  Appliance Guru replied 2 months ago.

How long has it been running and is the refrigerator cooling at all? Also can you post the model, I am not sure about the one listed in the question.