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I am having issues with my whirlpool refrigerator that is…

Customer Question
Hello I am having...

Hello I am having issues with my whirlpool refrigerator that is less than a year old. The freezer is working fine but the refrigerator won't get cold. I have food that is starting to go bad. Is this still covered under the manufacturers warranty?

Contractor's Assistant: Can you guesstimate how old your Whirlpool is? And just to clarify, what's the exact model?

It is 11 months old and I believe it is a Whirlpool - 20.5 Cu. Ft. Top-Freezer Refrigerator

Contractor's Assistant: Do you plan on doing the work yourself?

Well I am not exactly sure what is wrong with ti *it

Submitted: 8 months ago.Category: Appliance
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Answered in 2 minutes by:
8/6/2017
Appliance Technician: Tyler Z., Appliance Doc replied 8 months ago
Tyler Z.
Tyler Z., Appliance Doc
Category: Appliance
Satisfied Customers: 86,366
Experience: 9+ years being an appliance technician with factory training.
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Hello. My name is ***** ***** I'll be helping you with your appliance question today. Please wait a few moments while I review your question.

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Appliance Technician: Tyler Z., Appliance Doc replied 8 months ago

If the unit is less than a year old, you need to call warranty at 1.***-***-**** because it's still covered under warranty.

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Customer reply replied 8 months ago
thank you!
Appliance Technician: Tyler Z., Appliance Doc replied 8 months ago

no problem and good luck!

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