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John
John, Home Appliance Technician
Category: Appliance
Satisfied Customers: 13453
Experience:  Appliance repair business owner for over 43 years.
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My refrigerator and freezer not cooling. Samsung model

Customer Question

Hello
JA: Hello. How can I help?
Customer: My refrigerator and freezer not cooling
JA: What's the make and model of the fridge? And can you guesstimate how old is it?
Customer: Samsung model RF26HFENDSL
JA: Do you plan on doing the work yourself?
Customer: Yes. Just to troubleshoot what the issue is
JA: Anything else we should know to help you best?
Customer: I have already removed the covers from the bank and unplug it
Submitted: 2 months ago.
Category: Appliance
Expert:  Webb-Guy replied 2 months ago.

Hello, and welcome to JustAnswer. My name is ***** ***** I will be the one to assist you. Sorry to hear that you are having this trouble. I see that your question has been sitting for a while are you still needing help with this matter?