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One moment while I get some information for you!
Is anything in the bin like a frozen chunk of ice?
When you say it bumps can you take a video or explain what is bumping? I am signing off for the night though get back to me tomorrow, thanks
The lock is working holding the bin down correct?
Can you remove the bin and check under it?
Can you take a video of it and send a link to me to watch this?
OK sounds good!