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John
John, Home Appliance Technician
Category: Appliance
Satisfied Customers: 13453
Experience:  Appliance repair business owner for over 43 years.
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We have a continuous mold and mildew smell from our, washer

Customer Question

we have a continuous mold and mildew smell from our
JA: I'll do all I can to help. How long have you been dealing with this?
Customer: washer and I have cleaned the best I can. How do you open the top to see down in there to see what is going on
JA: What's the make and model of your washing machine? And can you guesstimate how old it is?
Customer: I'd say the washer is about five years old. We have been fighting this smell for about a year and I just can't take it anymore. I will try to find the paperwork and get back to you as to when we bought it.
JA: Do you plan on doing the work yourself?
Customer: Yes
JA: Anything else we should know to help you best?
Customer: Not right now but I will get back
Submitted: 2 months ago.
Category: Appliance
Expert:  Appliance Guru replied 2 months ago.

One moment while I get some information for you!

Expert:  Appliance Guru replied 2 months ago.

Do you keep the door open on the washer?